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Meri sireesha Chitta

@merisireeshachitta

Lead collections at Sutherland, handling Salesforce healthcare claims and subrogation cases while supporting timely resolution and SLA adherence.

India

Message

At Sutherland, I manage Salesforce tickets for healthcare and subrogation cases, using PracticeTek systems to support billing operations and the claims lifecycle. I work on third-party liability cases and coordinate with attorneys and insurance companies.

I also handle denial management, AR follow-ups, and escalations, and support team training and onboarding. Earlier, at GSS Infotech and Omega Healthcare, I worked on billing, claims, coding, and revenue cycle management.

Experience

Work history, roles, and key accomplishments

Current

Lead Collections

Current

Sutherland

Jan 2016 - Present (10 years 10 months)

Manage 70+ Salesforce tickets daily, ensuring timely resolution of healthcare and subrogation-related cases within SLA timelines. Coordinate with attorneys, insurance companies, and internal stakeholders to ensure smooth handling of subrogation cases.

Salesforce PracticeTek ProBill RevaCell Subrogation TPL Claims Processing Denial Management A R Follow Up HIPAA Data Analysis Reporting team training Process Improvement

Senior RCM Analyst

GSS Infotech

Jan 2015 - Dec 2016 (1 year 11 months)

Applied Medicare and Medicaid billing guidelines to maximize reimbursement. Managed denial analysis and AR follow-ups, ensuring timely claim resubmission and closure.

Medicare Medicaid Billing Denial Management A R Follow Up Eligibility Verification CPT HCPCS HIPAA

RCM Analyst

Omega Healthcare

Jan 2014 - Dec 2015 (1 year 11 months)

Performed medical coding using CPT and ICD-10 in NextGen system. Managed end-to-end RCM processes including billing, claims processing, and AR workflows.

CPT ICD 10 NextGen Billing Claims Processing AR Workflow Revenue Cycle Management