At Evolent Health International Pvt. Ltd., I built UAT and QA validation plans and tested end-to-end claims payment workflows across payer client accounts. I also wrote SQL queries that cut manual data-preparation time by about 30%.
I gathered client requirements and translated financial discrepancies into test scenarios, configuration fixes, and reporting improvements. I documented defects in Jira, Pareo, and MPX and worked with client, business, and technical teams through resolution and retesting.
At Infosys BPM Ltd., I audited and processed Medicare appeals under CMS guidelines and served as a subject matter expert for appeals and claims-processing queries. I also mentored junior staff and led new-hire training.
Earlier, at Syntel India Ltd. and TriZetto India Pvt. Ltd., I supported healthcare system QA, claims testing, processing, and validation. My work included testing corrected-claim adjustments and verifying pricing and payment accuracy.
