Natty Takele

Oversaw day-to-day operations of a high-traffic, technology-enabled facility, ensuring seamless functionality and positive customer experience. Led cross-functional teams and collaborated with tech teams to implement smart infrastructure, enhancing operational efficiency and service delivery. Developed and maintained Power BI and Tableau dashboards to track KPIs and inform decision-making.

Provided live remote interpretation between Amharic-speaking patients and healthcare providers, bridging language and cultural gaps for accurate care. Handled sensitive patient and provider data with precision, entering and updating records in line with healthcare compliance standards. Utilized Power BI to track interpretation trends and workflow efficiency, visualizing session volumes and perform

Served as the primary point of contact for residents, fostering a supportive community and addressing individual needs efficiently. Coordinated access to essential services and maintained accurate resident records in compliance with internal policies and HUD regulations. Organized and promoted social, recreational, and educational events to encourage resident engagement and community connection.

Studied Business Administration, gaining a strong foundation in process optimization, team leadership, and data-driven decision-making. Developed analytical skills and business acumen to drive insights and add value in a data-focused role.