Natesh Pal
@nateshpal
IT audit & GRC-focused business analyst with process and project management skills.
What I'm looking for
I’m an MBA candidate focused on IT Audit & GRC and business analysis, combining process management with measurable risk and compliance outcomes. My work blends IT control testing, security governance frameworks, and operational workflow optimization.
In my Bajaj Finserv internship, I mapped and improved the end-to-end loan disbursal journey in Salesforce (SFDC), diagnosing how intake data-entry errors drove a 21%+ hold rate and contributing to a 4% reduction in loan processing TAT. I also embedded GenAI/AI-OCR-powered validation wrappers for KYC and banking documents, coordinating UAT and cross-functional deployment across IT, Risk, Credit Operations, and other stakeholders.
I build repeatable assurance artifacts—like a NIST CSF 2.0 cybersecurity maturity assessment and a 60-point ITGC audit checklist aligned to ISO 27001—so teams can prioritize gaps and act fast. I also model and optimize processes using Signavio BPMN and Celonis Process Mining, supported by dashboards in Power BI and structured project planning in MS Project.
Experience
Work history, roles, and key accomplishments
Managed end-to-end loan application lifecycle tracking in Salesforce, conducting an end-to-end process audit that identified intake data-entry errors driving a 21%+ branch hold rate. Integrated GenAI/AI-OCR-based KYC document validation into SFDC workflows and helped re-engineer e-mandate collection, contributing to a 4% reduction in loan processing TAT through UAT coordination.
Education
Degrees, certifications, and relevant coursework
Symbiosis Centre for Information Technology (SCIT)
Master of Business Administration (MBA), IT Business Management
2024 - 2026
Grade: 6.81 CGPA
Activities and societies: Member, Cultural Committee (2024–2026) and Symbeats Dance Committee (2024–2026); performed Kathak at TEDxSIUHINJEWADI 2025.
Pursuing an MBA in IT Business Management at SCIT, Symbiosis International University, from Jun 2024 to Mar 2026 (CGPA: 6.81).
Maharaja Sayajirao University of Baroda
Bachelor of Business Administration (BBA), Business Administration
2021 - 2024
Grade: 69.63%
Completed a BBA in Business Administration at Maharaja Sayajirao University of Baroda from Oct 2021 to May 2024 (69.63%).
New Era Senior Secondary School
Commerce
2020 - 2021
Grade: 84.40%
Completed Class 12th (Commerce) at New Era Senior Secondary School, Vadodara, from 2020 to 2021 (84.40%).
New Era Senior Secondary School
2019 - 2020
Grade: 85.80%
Completed Class 10th at New Era Senior Secondary School, Vadodara, from 2019 to 2020 (85.80%).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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