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Natasha Botinova

@natashabotinova

Food Safety Program Manager who reduced non-conformances by 50% and customer complaints by 40% at Metro Supply Chain Inc.

Canada

Message

At Metro Supply Chain Inc., I led Quality Assurance and Quality Management Systems across regulated warehousing, consumer packaged goods, and Natural Health Product distribution facilities. I reduced internal non-conformances by 50% and customer complaints by 40% through risk-based continuous improvement.

At Tootsie Roll of Canada (Concord Confections), I maintained the SQF system, HACCP plans, and GMP prerequisite programs, and supervised QA technologists. Across my roles, I’ve worked with Health Canada, CFIA, and FDA-regulated customer requirements on audits, CAPA, supplier qualification, and food safety programs.

Experience

Work history, roles, and key accomplishments

Quality Assurance and Regulatory Manager

Metro Supply Chain Inc.

Dec 2023 - Dec 2025 (2 years)

Led Quality Assurance and Quality Management Systems across multiple regulated warehousing, consumer packaged goods, and Natural Health Product distribution facilities. Directed investigations and reduced internal non-conformances by 50% and customer complaints by 40%.

Quality Management Systems HACCP CAPA Root Cause Analysis Regulatory Compliance SOP Development KPI Reporting GMP Training Risk Assessment

Senior Quality Systems Supervisor

Skjodt-Barrett

Feb 2023 - Sep 2023 (7 months)

Led customer, second and third party audits including BRC, Organic, GFCO, RSPO, Kosher, and Halal. Managed supplier approval process and maintained HACCP plans, internal audits, and QMS trainings.

BRC Organic GFCO RSPO Kosher HALAL CAPA Supplier Approval HACCP Internal Audit QMS Sanitation CIP COP

Quality Assurance Manager / QAP

Loosh Inc.

Apr 2021 - Dec 2022 (1 year 8 months)

Played a pivotal role in the development and growth of a startup cannabis edible producer. Led Health Canada audits and managed all Quality Management System and SOPs.

Health Canada Regulations GPP Quality Management Systems SOPs Supplier Qualification Pest Control Sanitation Product Release Internal Audit Training RCA CAPA

Quality Assurance Supervisor

Tootsie Roll of Canada

Apr 2013 - Apr 2021 (8 years)

Maintained SQF system, HACCP plans, GMP prerequisite programs, CCP verification and food safety documentation. Supervised QA technologists and supported daily production floor quality activities.

SQF HACCP GMP CCP Internal Audit Product Release CAPA RCA Supplier Qualification Laboratory Sanitation Pest Control

Senior Quality Assurance Technologist

Tootsie Roll of Canada

Aug 2006 - Apr 2013 (6 years 8 months)

Performed inspections on raw ingredients, in-process and finished products to ensure compliant product. Reviewed, wrote and implemented HACCP plans, SOPs and QA/Production documentation.

HACCP SOPs GMP Pest Control Sanitation Environmental Monitoring Allergen CAPA Root Cause Analysis

Quality Assurance Technician

Pinty's

Jan 2005 - Dec 2006 (1 year 11 months)

Conducted pre-op inspections, CCP and CP checks, and product testing to ensure compliant product. Worked closely with CFIA inspector on a daily basis to ensure regulatory compliance.

CCP Product Testing CFIA Regulatory Compliance