NDNatalie Delira
@nataliedelira
Energetic retail and customer service professional with strong communication skills.
United StatesWhat I'm looking for
With over six years of experience in customer service and retail, I have developed a strong foundation in delivering exceptional experiences to customers. My journey began as a Head Hostess at Sushi Mon, where I quickly learned the importance of teamwork and effective communication. This role ignited my passion for providing top-notch service, leading to my promotion within six months.
Throughout my career, I have held various positions, including Retail Sales Associate at Krispy Kreme and Urban Outfitters, where I honed my skills in customer interaction and sales strategies. My most recent role as Associate Manager at Z Gallerie allowed me to take on leadership responsibilities, managing associates and ensuring an elevated customer experience. I thrive in fast-paced environments and am committed to maintaining high standards of service and quality.
Currently, I am expanding my skill set as a Home Staging Assistant, where I coordinate staging projects and ensure client confidentiality. I am pursuing an Associate’s degree in Nutrition and Dietetics, with aspirations to further my education at Sacramento State University. I am eager to bring my energetic and detail-oriented approach to a professional office setting, contributing positively to team dynamics and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Home Staging Assistant
Heathers Houses Staging Services
Jul 2022 - Present (3 years 2 months)
Coordinated planning, packing, and unloading trucks for successful home stagings. Reviewed property photos to select appropriate furniture, artwork, and accessories, ensuring client confidentiality and property security.
Associate Manager
Z Gallerie
Jul 2019 - Present (6 years 2 months)
Managed associates, hourly sales, and inventory, ensuring an elevated customer experience. Handled multi-line phones, multiple POS systems, and communicated via email, Microsoft Outlook, Dashboard, and SharePoint.
Retail Sales Associate
Urban Outfitters
Aug 2017 - Present (8 years 1 month)
Maintained the appearance of the sales floor and accurately answered customer questions. Operated cash registers, processed returns, managed loss prevention, and offered rewards programs.
Retail Sales Associate
Krispy Kreme Doughnuts
Oct 2016 - Present (8 years 11 months)
Interacted with customers to create memorable experiences through excellent customer service. Maintained the freshest standards and quality for food while upholding the appearance of the lobby/dining area.
Head Hostess
Sushi Mon by Sky
Sep 2014 - Present (11 years)
Managed greeting, seating rotation, and phone orders, ensuring quality assurance and order verification. Handled money and POS systems, completed closing procedures, and maintained cleanliness.
Education
Degrees, certifications, and relevant coursework
ACAmerican River College
Associate of Arts, Nutrition and Dietetics
Currently pursuing an Associate of Arts degree with plans to transfer to Sacramento State University. Focusing on coursework relevant to Nutrition and Dietetics.
Bella Vista High School
High School Diploma, General Studies
Grade: 3.2 GPA
Completed high school education with an overall GPA of 3.2. Gained foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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