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Natalia Katsyv

@nataliakatsyv

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Senior project manager specializing in IT, EPMO, data and AI-readiness.

United States

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What I'm looking for

I seek senior PM/EPMO roles where I can lead cross-functional IT and data modernization projects, drive governance and AI-readiness, mentor teams, and deliver measurable outcomes in a collaborative, mission-driven organization.

I am a detail-oriented senior project manager with PMP, MPA, and MFA credentials and extensive experience delivering IT, EPMO, and administrative programs across public-sector and healthcare environments.

I have led multi‑methodology deliveries (Agile, Waterfall, hybrid) and coordinated portfolios using Planview PPM, Jira, Confluence, ServiceNow and Azure DevOps, successfully deploying legacy system replacements and enterprise implementations.

I partner closely with stakeholders, vendors, and cross-functional teams to drive data migration, data governance, reporting (Power BI), QA/UAT, and AI-readiness initiatives, while ensuring compliance with HIPAA and other governance frameworks.

I apply practical technical knowledge (SQL, basic HTML, Java concepts) alongside strong program governance to create dashboards, KPIs, and change control processes that enable measurable business outcomes.

Experience

Work history, roles, and key accomplishments

Senior Project Manager

New York City Employees' Retirement System

Sep 2023 - Apr 2025 (1 year 7 months)

Led delivery of 10 legacy system replacement IT projects across software, infrastructure, and operational domains, improving production deployment velocity and governance under the EPMO framework. Managed stakeholders, change control, UAT, and data migration readiness, and supported ServiceNow ERM implementation and Power BI reporting efforts.

Project Management EPMO Jira Planview PPM ServiceNow UAT Data Migration Power BI SQL

Program Project Manager

New York City Department of Health and Mental Hygiene

Mar 2022 - Jan 2023 (10 months)

Served as primary liaison for Coordinated Intake & Referral and Case Management platform implementations, ensuring HIPAA compliance, vendor delivery, Epic data conversions, and SAP-based financial/HR integrations to enable analytics and AI-ready data.

SAP Jira Data Integration UAT Stakeholder Management Vendor Management HIPAA

Operations Administration Manager

New York City Department of Health and Mental Hygiene

Dec 2021 - Mar 2022 (3 months)

Oversaw a 55-member program during pandemic response, operationalizing staffing and call center systems (SAP HCM, Cisco Finesse/Jabber), managing change control, and developing HR and operational processes to support emergency workflows.

Operations Management SAP HCM Cisco Finesse Incident Response Change Control Workforce Planning

Central Processing Program Manager

NYC Health + Hospitals

Mar 2021 - Jan 2022 (10 months)

Managed contact center program lifecycle and subprojects, integrating Cloud Contact Center, SAP and Epic systems, delivering governance, dashboards, workforce planning, and Epic data architecture for operational and reporting improvements.

SAP Jira Workforce Planning Data Architecture Dashboards

Project Manager

Surkoya Art Atelier

Nov 2018 - Jan 2021 (2 years 2 months)

Led multiple projects including ERM and vendor management system deployments, managed a 22-person team, risk and budget tracking using MS Project, SAP Business One, Jira and Clarity, and developed talent management processes.

ERM Jira Risk Management Vendor Management Budgeting Talent Management

Project Manager

Geonet LLC

May 2016 - Oct 2018 (2 years 5 months)

Managed product distribution and logistics projects, led ERM deployment and vendor relations, maintained project documentation and HR records, and coordinated budgeting and scheduling using MS Project.

Logistics Management ERM Vendor Management Documentation HRIS Budgeting Change Control

Program Manager

Ministry of Education and Science of Georgia

Jan 2014 - Mar 2016 (2 years 2 months)

Managed donor-funded education programs with SAP PS for scheduling and cost tracking, oversaw HRIS enhancements, stakeholder engagement, and PMO-aligned project planning and governance for state-level initiatives.

Program Management HRIS Stakeholder Management Budgeting Risk Management PMO Donor Funded Programs

Market Research Project Manager

Educational and Scientific Infrastructure Development Agency

Nov 2011 - Jan 2014 (2 years 2 months)

Managed school construction and furniture procurement projects, conducted market research, applied Earned Value analysis for financial reporting, and developed procurement documentation and stakeholder coordination.

Market Research Procurement Contract Management Project Planning Budgeting Stakeholder Engagement

Program Manager

Ministry of Internal Affairs of Georgia

Sep 2009 - Nov 2011 (2 years 2 months)

Managed departmental projects, PR and public information, HR and legal divisions, recruitment processes, and maintained project records and information systems to ensure process compliance and stakeholder communication.

Project Management HR Management Public Relations Recruitment Records Management

Project Manager

Publishing House KTS

Feb 2006 - Aug 2009 (3 years 6 months)

Managed full K-12 textbook publishing cycle from concept to distribution, coordinated authors and design (3DMax, Photoshop), ensured legal compliance, and applied publishing ERP for budget and vendor management.

3D Max Photoshop Vendor Management ERP Budgeting Production Coordination