Looking for a job

NarasimhaSwamy A

@narasimhaswamya

Message

I lead enterprise cloud, AI, and platform transformations delivering measurable global business outcomes.

India

Message

At HP Inc., I lead enterprise transformations spanning the Care Pack platform, Microsoft Dynamics CRM digital contact center, cloud modernization, and AI/GenAI adoption. I delivered a unified Care Pack platform supporting ~$1B in revenue and 1.5M–2.0M daily transactions, with three major releases and zero critical incidents.

I’ve directed 100-member global teams, governed complex portfolios and PMO frameworks, and improved SDLC/SOX compliance from 55% to 85%. My work includes scaling an AI-powered contact center across 39+ countries, reducing agent handle time by 30%, and enabling HP’s infrastructure independence through the TSA Exit program.

Experience

Work history, roles, and key accomplishments

Current

Senior Program Manager

Current

HP Inc.

Feb 2020 - Present (6 years 7 months)

Led HP's flagship global Care Pack transformation, delivering three major releases with zero critical incidents and scaling the platform to support ~$1B revenue. Directed a 100-member organization and managed a $2.5M annual program budget.

Program Management PMO Agile SAFe ITIL ITSM Azure DevOps Jira ServiceNow AWS Azure GenAI Copilot Databricks CI CD DevSecOps SDLC SOX Compliance Vendor Management Budget Management Stakeholder Management

Program Manager / PMO Lead

HP Inc.

May 2015 - Jan 2020 (4 years 8 months)

Exited 311 Transition Service Agreements over three years, enabling full HP Inc. infrastructure independence on schedule with zero business disruption. Drove global infrastructure modernization, migrating applications from shared to dedicated data centers across regions.

Program Management PMO Infrastructure Modernization Transition Services Agreements Stakeholder Management Global Delivery

Project Manager

HP Inc.

Jan 2011 - Apr 2015 (4 years 3 months)

Delivered a global Service Order Fulfillment and Supply Chain platform for HP Print & Personal Systems Groups, leading a 15-member team with end-to-end SDLC ownership. Coordinated across multiple integration systems, business, IT, QA, and operations stakeholders to ensure data integrity and seamless platform delivery.

Project Management SDLC Supply Chain Stakeholder Management Integration Data Integrity