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@nansiedelacruz
Client Onboarding Documentation Manager passionate about regulatory compliance.
PhilippinesI am a dedicated Client Onboarding Documentation Manager with extensive experience in facilitating the smooth transition of new clients into organizations. My role requires strong communication skills, attention to detail, and the ability to manage multiple tasks simultaneously. I work closely with clients to gather required information, coordinate with internal teams, and provide guidance throughout the onboarding process.
Previously, I served as a KYC Analyst, where I developed a passion for financial crime prevention and regulatory compliance. I possess expert knowledge of KYC, FATCA, CRS, ESR, AML regulations, and Counter-Terrorist Financing regulations. My commitment to rigorous Customer Due Diligence compliance has been a cornerstone of my professional journey, ensuring that all onboarding processes meet the highest standards of quality and compliance.
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Work history, roles, and key accomplishments
JP Morgan Chase & Co.
Aug 2023 - Present (2 years 3 months)
Managed the smooth transition of new clients, ensuring compliance with bank policies and regulatory requirements. Served as the primary point of contact for clients during onboarding, coordinating cross-functional teams and resolving customer issues.
ING Business Shared Services BV
Sep 2018 - Jul 2023 (4 years 10 months)
Ensured complete and accurate KYC due diligence for client onboarding and renewals. Conducted background checks, analyzed client information, and handled name screening alerts in accordance with procedures.
NEWRB MARKETING INC.
Mar 2017 - May 2018 (1 year 2 months)
Evaluated business processes for risk-management compliance and assessed the effectiveness of controls. Provided assurance to management by reporting on governance, risk management, and control processes across various departments.
TANAY RURAL BANK
Jan 2016 - Jan 2017 (1 year)
Reviewed and collated loan applicant forms for verification and processing. Analyzed financials and verification documents, inputting data into CRM systems and preparing detailed loan proposals.
Degrees, certifications, and relevant coursework
Bachelor of Science in Business Administration, Marketing Management
2009 - 2013
PhilippinesYou can contact Nansie and 90k+ other talented remote workers on Himalayas.
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