At Medvance Healthcare, I lead the enterprise-wide PMO and govern a $15M+ revenue portfolio. I oversee operations with full P&L accountability, sustaining 99.2% SLA compliance and 98%+ accuracy.
I sponsor and govern an AI-powered automation roadmap, including LLM output validation, SME synchronisation, and QA framework design. The programme improved throughput by 18–22%.
Earlier, at Helio Next, I established governance for transformation initiatives and designed a denial-prevention programme that reduced denial rates by 28–35%. At R1 RCM, I led CDI programmes and applied Lean methods to cut cycle times by 15–20%.
Through The Coding Council, I built the Council CDI 360 platform and delivered enterprise training and certification preparation. I’ve also designed learning programmes for 500+ professionals and mentored 200+ team leads and managers.

