Open to opportunities

Nancy Godfrey

@nancygodfrey

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Full-charge bookkeeper improving payroll accuracy and financial operations with 10+ years.

United States

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What I'm looking for

I’m seeking a role where I own full-cycle bookkeeping and payroll, strengthen financial controls, and streamline processes to improve accuracy and efficiency. I work best in fast-paced teams that value problem-solving and operational excellence.

I’m an accounting and financial operations professional with 10+ years of experience in full-cycle bookkeeping, payroll administration, AP/AR, reconciliations, and financial reporting. I’ve consistently improved payroll accuracy, streamlined accounting processes, and strengthened financial controls—especially in fast-paced, remote environments.

In my most recent role managing full-cycle operations for a staffing company, I increased profitability by 30% and reduced payroll discrepancies by 90% through targeted process improvements. I’m skilled in QuickBooks (Online and Desktop), Microsoft Excel, payroll systems, month-end closing, and customer-focused office operations, with strong attention to compliance, accuracy, and problem-solving.

Experience

Work history, roles, and key accomplishments

Full-Charge Bookkeeper

Coastal Resource Staffing Llc

Feb 2018 - Feb 2026 (8 years)

Managed full-cycle bookkeeping and financial operations for a staffing company, including payroll processing, AP/AR, account reconciliations, tax withholdings, and financial reporting. Improved profitability by 30% and reduced payroll discrepancies by 90% through stronger financial controls and process improvements.

Full Cycle Bookkeeping Payroll Processing Accounts Payable Accounts Receivable Account Reconciliation Payroll Tax Compliance Financial Reporting Tax Withholdings Billing Support Quickbooks Remote Operations Garnishments Month End Closing Process Improvement Excel

Full-Charge Bookkeeper

Titanz Plumbing & A/C

Jun 2024 - Dec 2024 (6 months)

Supported bookkeeping operations for a plumbing and HVAC company on a temporary contract, covering AP/AR, reconciliations, payroll support, and month-end activities. Used QuickBooks Desktop and ServiceTitan to maintain accurate records during a staffing transition.

QuickBooks Desktop ServiceTitan Accounts Payable Accounts Receivable Payroll Support Financial Reporting

Customer Service Manager/ Key Holder

Abc Fine Wine & Spirits

Oct 2023 - Nov 2024 (1 year 1 month)

Oversaw daily retail and customer service operations, training and supervising employees, managing cash handling, and resolving customer concerns. Led coaching and operational improvements that increased staff retention by 20% and customer retention by 65%.

Customer Service Operations Team Leadership Employee Coaching Cash Handling Inventory Operations Retail Operations

Recruiter Specialist

Millenia Medical Staffing

Sep 2016 - Jan 2019 (2 years 4 months)

Supported recruiting and onboarding operations for a healthcare staffing agency specializing in travel nurse placements. Improved qualified candidate applications by 30% using optimized sourcing strategies and managed candidate screening and onboarding compliance documentation.

Recruiting Candidate Sourcing LinkedIn Indeed Candidate Screening Onboarding coordination Compliance Documentation

Assistant Store Manager

Barnes & Noble

Jan 2015 - Sep 2016 (1 year 8 months)

Managed retail operations including customer service, merchandising, staffing coordination, and employee coaching. Helped exceed sales targets by 18% through proactive customer engagement and product recommendations.

Retail Operations Customer Service Merchandising Staffing Coordination Employee Coaching Inventory Management Sales Performance Product Recommendations

Education

Degrees, certifications, and relevant coursework

Intuit

Intuit Bookkeeping Certification, Accounting

2026 -

Earned Intuit Bookkeeping certification in 2026.

Strayer University

Bachelor of Arts, Business Administration (Accounting, HR Management)

2014 - 2017

Grade: Summa Cum Laude

Earned a Bachelor of Arts in Business Administration with concentrations in Accounting and HR Management at Strayer University (2014–2017), graduating summa cum laude.