Nana Hauwa

Ensured airport facilities met customer expectations and responded to emergencies such as flight delays or cancellations, providing support to affected passengers. Informed customers about available airport services and gathered feedback to identify areas for improvement.

Supervised day-to-day operations to ensure smooth service delivery and monitored equipment to maintain good working condition. Implemented quality control measures for various services and provided technical support to customers and staff.

Oversaw routine maintenance, repairs, and upgrades to ensure facilities, equipment, and systems were in good working order. Managed the plaza’s space, including leasing and occupancy, and ensured security and safety systems functioned properly.

Identified potential risks and evaluated their likelihood and impact, developing strategies for mitigation. Reviewed financial statements and accounting records to ensure accuracy and compliance, while assessing the effectiveness of internal controls.

Formulated and implemented business strategies to achieve growth objectives, increase revenue, and expand the customer base. Conducted market analysis to identify trends and customer needs, and developed lead generation strategies.

Identified new business opportunities and partnerships, developing and implementing strategies to increase revenue and growth. Oversaw daily operations, including food preparation, inventory management, and customer service, while managing staff and ensuring high-quality standards.

Evaluated current skill levels of individuals and teams to identify areas for improvement and established clear, achievable goals for skill development. Collaborated with stakeholders to create cohesive development programs and utilized appropriate resources to support skill enhancement.

Organized and managed departmental files, records, and documentation, handling incoming and outgoing correspondence. Assisted in budget monitoring, tracking expenses, and processing financial paperwork while ensuring compliance with financial policies.

Currently pursuing a Bachelor of Science in Accounting. This program focuses on developing a strong foundation in accounting principles and practices.

Currently pursuing certification as a Data Analysis Professional. This program is designed to enhance advanced data analysis skills and techniques.

Completed a Bachelor of Science in Biological Science. The curriculum covered various aspects of biological studies, providing a comprehensive understanding of the field.

Obtained the National Examination Council (NECO) qualification. This certification demonstrates proficiency in secondary education subjects.

Achieved the West African Examination Council (WAEC) Secondary School Certificate Examination (S.S.C.E). This certificate signifies completion of secondary education.

Received the First School Leaving Certificate. This marks the completion of primary education.

Obtained a Nursery School Certificate. This certificate indicates completion of early childhood education.

Completed a Diploma in Computer Science. This program provided foundational knowledge and practical skills in various aspects of computer science.

Acquired a Tech Skill Certificate covering web design, digital marketing, YouTube monetization, and social media/ads management. This training enhanced practical skills in digital technologies.

Obtained certification as a Professional Scrum Master. This training focused on agile methodologies and Scrum framework for project management.

Completed training as a Beginner Data Analyst & Business Intelligence professional. This program provided an introduction to data analysis techniques and business intelligence tools.

Acquired certification as a Content Marketer. This training covered strategies and techniques for effective content creation and marketing.

Completed the Virtual Assistant Mastery Program. This program equipped with skills necessary for providing administrative and technical support remotely.