Open to opportunities

Namarata Gupta

@namaratagupta

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Dedicated business analyst with expertise in project management and team leadership.

India

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What I'm looking for

I am looking for a role that fosters collaboration, innovation, and growth opportunities.

I am a dedicated professional with 3.5 years of experience in business analysis, customer success, onboarding, and team leadership. My journey has been marked by a proven ability to manage complex projects and lead cross-functional teams, driving significant improvements in operational efficiency and client satisfaction. I thrive in collaborative environments and am committed to innovation and sustainable growth.

In my current role as Team Lead at Dataspock, I successfully manage over 2700 solar projects across 27 different installers. I utilize various tools to ensure smooth project execution and have implemented strategies that enhance both sales and operational performance. My previous experience as a Business Analyst has equipped me with the skills to optimize workflows and improve onboarding processes, resulting in a 30% increase in completion rates.

Experience

Work history, roles, and key accomplishments

Current

Team Lead

Current

Dataspock

Feb 2024 - Present (1 year 4 months)

Led a team managing over 2700 solar projects, ensuring efficient progression through stages using an in-house CRM. Collaborated with development teams to improve software functionality, tracked project progress, and resolved stalled projects. Generated detailed reports and maintained data accuracy in the CRM.

Project Management CRM Software Team Leadership Data Analysis Workflow Optimization Reporting Cross Functional Collaboration Problem Solving Communication

Business Analyst

Dataspock

Aug 2021 - Feb 2023 (1 year 6 months)

Managed HR recruitment and onboarding processes, improving completion rates by 30%. Handled payroll adjustments and ensured compliance with recordkeeping. Provided customer support, resolving inquiries efficiently, and processed invoice data to maintain financial health.

HR Management Onboarding Payroll Processing Customer Support Data Management Compliance Performance Monitoring Documentation Communication

Research Associate

Acadecraft Inc.

May 2021 - Jul 2021 (2 months)

Engaged in content development for textbooks, ensuring accuracy and adherence to quality measures. Designed training modules and assessments while serving as a subject matter expert, delivering solutions in a clear and structured format.

Content Development Research Quality Assurance Subject Matter Expertise Problem Solving Communication Time Management

HR Recruiter Intern

NexBlu

Jan 2021 - Apr 2021 (3 months)

Assisted in the recruitment process, supporting onboarding and offboarding activities. Gained hands-on experience in HR functions and compliance, contributing to a seamless employee experience.

Recruitment Onboarding HR Compliance Documentation Communication Team Collaboration Time Management

Social Media Marketing Intern

We Are Crazy

May 2020 - May 2020 (0 months)

Contributed to social media marketing efforts, enhancing brand visibility and engagement. Developed content strategies and assisted in campaign execution to promote organizational goals.

Social Media Marketing Content Creation Campaign Management Communication Analytics

Education

Degrees, certifications, and relevant coursework

IMSEC, Ghaziabad

Master of Business Administration, Business Administration

2019 - 2021

Grade: 79.48%

Completed a Master of Business Administration with a focus on business management principles, strategic planning, and operational efficiency. Developed skills in leadership, project management, and analytical thinking through various coursework and projects.

IMSUC, Ghaziabad

Bachelor of Business Administration, Business Administration

2016 - 2019

Grade: 73.8%

Pursued a Bachelor of Business Administration, gaining knowledge in marketing, finance, and human resources. Engaged in various projects and presentations that enhanced teamwork and communication skills.

Nehru World School

12th Grade, General Education

2014 - 2016

Grade: 85.6%

Completed secondary education with a strong emphasis on academic excellence and extracurricular activities. Developed foundational skills in various subjects, preparing for higher education.

Nehru World School

10th Grade, General Education

2012 - 2014

Grade: 89.3%

Completed primary education with a focus on building a strong academic foundation. Engaged in various activities that fostered personal growth and development.