I've supported customers across Gold Exchange, CCI Call Centre, and Woolworths, handling enquiries, payments, complaints, and day-to-day service needs professionally.
At Gold Exchange, I welcomed visitors, managed calls and appointments, maintained records, and kept the reception area organised.
In call centre and retail roles, I've captured customer information accurately, resolved complaints, processed cash and card transactions, and worked toward quality and sales targets.
I bring strong communication, telephone etiquette, attention to detail, and the ability to stay organised in fast-paced workplaces.
