Naima Ait Hammou

Provided legal and administrative consultancy to private clients and international investors in real estate and commercial matters. Reviewed contracts, investment documentation, and compliance requirements to identify risks and ensure regulatory alignment.

Translated academic materials and provided administrative support for international programs, improving accessibility for diverse student populations. Coordinated with academic and administrative teams across multiple time zones, ensuring smooth communication and project delivery.

Supported administrative operations and office management, enhancing overall productivity. Maintained organized files, schedules, and reports, ensuring timely access to critical information.

Managed correspondence and documentation, providing comprehensive office support to enhance operational efficiency. Implemented filing systems that improved information retrieval times by 30%.

Provided professional online customer service and resolved client inquiries efficiently, achieving a 95% satisfaction rating. Managed email marketing campaigns to engage clients and improve communication, increasing response rates by 15%.

Provided client support, handled inquiries, and maintained accurate records, ensuring high service standards. Assisted in email marketing and social media management, contributing to brand awareness and customer engagement.

Master of Business Administration (MBA) from Creative Science University, Fujairah, UAE, completed in 2019.

Bachelor's Degree in Private Law from Abdelmalek Essaadi University, Tangier, Morocco, completed in 2011.

High School Diploma in Literature from Abi Abbas Sebti High School, Tangier, Morocco, completed in 2008.