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My HaMH
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My Ha

@myha

Data annotation and transcription specialist focused on accurate language work and excellent customer communication.

Vietnam
Message

What I'm looking for

I aim to work in a professional sales and customer service environment where I can improve my communication skills, build strong customer relationships, and deliver excellent service. I focus on supporting customers, enhancing their experience, and contributing to business growth.

I’m a freelance Data Annotation, Transcription & Data Entry Specialist, delivering high-accuracy Vietnamese work by following project guidelines and quality standards. I also transcribe Vietnamese audio and text while ensuring correctness in spelling, grammar, and meaning.

I expand my expertise with data entry for German, Italian, and Old French historical-language content, accurately inputting and organizing information into designated systems. I enjoy independent remote work while meeting deadlines and productivity targets.

Alongside language work, I build strong customer relationships through sales and service. As a Livestream Operator / Sales Livestreamer, I prepare content and scripts, consult customers during livestreams, support order closing, and answer product questions under schedule pressure.

I’ve also supported enrollment and customer care as a Team Leader – Admission Consultant & Customer Service, managing fanpage/Zalo/hotline scripts, collecting customer data, and updating a CRM system. I’m results-driven, adaptable, and committed to delivering excellent service that contributes to business growth.

Experience

Work history, roles, and key accomplishments

HT
Current

Data Annotation Specialist

Hamy Tran

Jan 2024 - Present (2 years 10 months)

Performed Vietnamese data annotation, transcription, and multilingual data entry (German, Italian, Old French) with strict guideline and quality standards, ensuring correct spelling, grammar, and meaning. Worked independently in a remote freelance environment while meeting deadlines and productivity targets.

Education

Degrees, certifications, and relevant coursework

JP

Japanese Language Program

JLPT N5–N4, Japanese Language

2022 - 2024

Completed Japanese language training and prepared for JLPT from N5 to N4 between 2022 and 2024.

BC

Basic IT Certificate

Basic IT Certificate, Information Technology

2018 - 2018

Earned a Basic IT Certificate in 2018.

HC

Ho Chi Minh City University of Culture

Bachelor's degree, Library and Information Science

2014 - 2018

Grade: GPA 8.09 (Good)

Studied Library and Information Science at Ho Chi Minh City University of Culture from 2014–2018, graduating with a Good grade (GPA 8.09).

Tech stack

Software and tools used professionally

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