Open to opportunities

Mwezi User

@mweziuser

Message

Graduate Development Program participant with expertise in data analysis.

South Africa

Message

What I'm looking for

I seek a dynamic role that fosters growth, collaboration, and innovation.

I am a dedicated professional currently participating in the Graduate Development Program at Mercedes Benz South Africa, where I leverage my strong background in generating comprehensive reports and providing technical assistance. My experience includes analyzing big data for strategic planning, creating intuitive dashboards, and training team members to enhance performance.

With a degree in Information Systems from the University of Fort Hare, I have honed my skills in project management, time management, and effective communication. My previous roles, including an in-service internship at Mercedes Benz and positions as a Call Centre Agent and Waiter, have equipped me with the ability to multitask and solve problems efficiently under pressure.

Experience

Work history, roles, and key accomplishments

Current

Graduate Development Program

Current

Mercedes Benz South Africa

Feb 2023 - Present (2 years 4 months)

Participating in the Graduate Development Program, responsible for generating comprehensive reports, providing technical assistance, and analyzing big data for strategic planning. Engaged in creating intuitive dashboards and training employees to enhance team performance.

Reporting Technical Training Big Data Dashboards Training Microsoft Office SQL Power BI Project Management Time Management

In-service Internship

Mercedes Benz South Africa

Apr 2021 - Jan 2023 (1 year 9 months)

Responsible for creating and maintaining system blocks for vehicles, generating reports using various software, and coordinating meetings regarding blocked vehicles.

Systems Reporting Collaboration Communication Problem Solving Time Management

Call Center Agent

DMC Debt Management

Oct 2020 - Mar 2021 (5 months)

Handled customer calls, addressed inquiries, and encouraged debt resolution. Developed strong communication and problem-solving skills.

Customer Service Communication Problem Solving Multitasking Conflict Resolution Time Management

Waiter

Windmill Roadhouse

Dec 2018 - Mar 2020 (1 year 3 months)

Provided excellent customer service by taking orders, recommending menu items, and ensuring customer satisfaction, contributing to repeat business.

Customer Service Sales Communication Multitasking Teamwork

Education

Degrees, certifications, and relevant coursework

University of Fort Hare

Bachelor of Commerce, Information Systems

2016 - 2018

Completed a Bachelor of Commerce in Information Systems, focusing on subjects such as Introduction to Computer and Computing, Programming for Business, Business and System Analysis, Project Management, and Database Development.

Lungisa High School

Senior Certificate, General Education

2010 - 2014

Achieved a Senior Certificate with Degree Endorsement, completing subjects including Physical Science, Mathematics, Economics, Accounting, Life Orientation, English, and IsiXhosa.