Looking for a job

Mustafa Engin Özcan

@mustafaenginozcan

Message

I'm transitioning from enterprise IT support into cybersecurity analysis and web application security.

Turkey

Message

What I'm looking for

I'm looking to transition into a Cyber Security Analyst role where I can apply enterprise IT support experience, strengthen practical security skills, and grow through structured learning in web application security, penetration testing, and security architecture.

At BNP Paribas Cardif, I support enterprise IT operations by troubleshooting end-user hardware and software issues, managing asset lifecycles, deploying Windows workstations, and supporting iOS devices. I use Jira and ServiceNow for ticket management and assist users with Microsoft 365 configuration and troubleshooting.

I'm building toward a Cyber Security Analyst role through CTF practice on TryHackMe and Hack The Box, with particular interest in web application security, penetration testing, and security architecture. I also developed and published a website during my IT internship at TEKNOROT using HTML, CSS, JavaScript, Bootstrap, GitHub, and GitHub Pages.

Experience

Work history, roles, and key accomplishments

Current

Help Desk Intern

Current

BNP Paribas Cardif

Dec 2025 - Present (8 months)

• Hardware Lifecycle & Asset Management: Managed the end-to-end process of hardware repairs, including coordinating with vendors for damaged devices and ensuring seamless return-to-service.
• Incident Management & Technical Support: Provided high-quality technical troubleshooting and resolution for diverse end-user hardware and software issues.
• IT Inventory Control: Executed the secure assignmen

Uniflow Windows Problem Solving Network Fundamentals Pirus Microsoft Office English Jira ServiceNow

Current

Helpdesk Intern

Current

BNP Paribas Cardif

Dec 2025 - Present (8 months)

Managed hardware lifecycle and asset management, provided technical support for end-user issues, and supported IT inventory control. Utilized Jira and ServiceNow for ticket management and assisted with Microsoft 365 administration.

Uniflow Windows Problem Solving Network Fundamentals Pirus Microsoft Office English Jira ServiceNow

Information Technology Summer Intern

TEKNOROT OTOMOTİV ÜRÜNLERİ SAN.VE TİC.A.Ş

Jul 2024 - Aug 2024 (1 month)

During my summer internship, I developed a website using HTML, CSS, JavaScript, and Bootstrap. By sharing the website I developed on GitHub Pages, I also gained experience in using GitHub and managing project structure.

CSS JavaScript HTML5