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Muskaan User

@muskaanuser

Data Scientist at Carey International who forecast trip demand and identified high-value accounts across 470K+ annual trips.

United States
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At Carey International, I developed Holt–Winters models for city-level trip volume that achieved 12% MAPE on rolling backtests. I evaluated forecast-driven fleet recommendations against manual planning to support capacity planning and reduce under-capacity risk.

I also developed RFM-based customer segments and Ideal Customer Profiles across 7 segments and 470K+ annual trips, increasing qualified accounts identified by approximately 26%. My analysis of trends across 2,000+ corporate accounts surfaced growth, decline, and revenue opportunities.

At Bahwan CyberTek, I developed and deployed a Retrieval-Augmented Generation chatbot for real-time data queries. I also built demand forecasting models that reduced MAE by 15% over the baseline and deployed them as Flask REST APIs on AWS.

At Calix, I developed an XGBoost classifier that improved F1-score by 22% over baseline and built Looker dashboards for subscriber segmentation. As a Data Science Intern at RAPP, I worked on ROAS prediction and marketing mix modeling, including data pipelines that reduced processing time from 3 minutes to 45 seconds.

Experience

Work history, roles, and key accomplishments

CI

Data Scientist

Carey International

Nov 2025 - Jul 2026 (8 months)

Developed Holt-Winters demand forecasting models and RFM-based customer segmentation to improve fleet capacity planning and identify high-value accounts. Built LLM-powered account intelligence to accelerate investigation of service-quality trends.

CA

Software Engineer

Calix

Oct 2023 - Jan 2024 (3 months)

Developed and deployed an XGBoost classifier for subscriber segmentation, improving F1-score by 22%. Built end-to-end ML pipelines on AWS and Looker dashboards for segment monitoring.

RA

Data Science Intern

RAPP

Jun 2022 - Aug 2022 (2 months)

Developed LSTM and Gaussian Process Boost models for ROAS prediction and built PySpark-Snowflake pipelines for marketing data, reducing processing time from 3 minutes to 45 seconds. Contributed to a 20% increase in sales via Markov-chain customer behavior modeling.

Education

Degrees, certifications, and relevant coursework

University of Southern California logoUC

University of Southern California

Master of Science, Electrical Engineering

2021 - 2023

Grade: 3.81/4.0

Activities and societies: Relevant courses include Machine Learning: Supervised & Unsupervised, Cloud Computing, and Deep Learning Systems.

Pursued a Master of Science in Electrical Engineering with a specialization in Machine Learning and Data Science, achieving a GPA of 3.81/4.0.

Symbiosis International University logoSU

Symbiosis International University

Bachelor of Technology, Electronics and Telecommunication

2016 - 2020

Grade: 8.5/10

Earned a Bachelor of Technology in Electronics and Telecommunication with a GPA of 8.5/10.

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