At LS Direct, I connected ChatGPT to governed BigQuery tables, rules, and regulations through MCP. I also built customer behavior models across e-commerce clients, increasing campaign ROI by 25%.
At Pennsylvania State University, I led a team building customer engagement models that generated $500K in incremental revenue. I developed a predictive model with 87% accuracy by optimizing features from more than 1,600 variables.
My research and projects span network reliability, agricultural analytics, and AI systems. I developed an LSTM-based solution for predicting service disruptions and built a RAG pipeline for research papers using Python, LangChain, and ChromaDB.

