
Musadiq Office
@musadiqoffice
Logistics operations director at Metropolitan Warehouse & Delivery optimizing linehaul and final-mile delivery networks.
What I'm looking for
At Metropolitan Warehouse & Delivery, I lead linehaul and final-mile dispatch operations for large-scale delivery networks. I drive cost optimization and improve routing and delivery planning through strategic forecasting.
I bridge operations and IT, contributing to system enhancements, workflow automation, and data validation improvements. I also support e-commerce supply chain operations focused on delivery performance and service reliability.
Previously, I managed final-mile dispatch at Metropolitan Warehouse & Delivery, coordinating routing, carriers, workforce planning, and fleet utilization. I improved route planning efficiency and supported WMS, CRM, LMD, and TMS platforms.
Earlier, I managed invoicing and operational supervision at Metropolitan Warehouse & Delivery, including billing, reporting, SQL Server data integration, and dispatch tracking. At Don Valley Pharmaceuticals Pvt Ltd., I supported HR operations, and at ZONG Franchise I worked in sales.
Experience
Work history, roles, and key accomplishments
Director – Linehaul & Final Mile Dispatch
Metropolitan Warehouse & Delivery
Jan 2021 - Present (5 years 9 months)
Lead end-to-end linehaul and final-mile dispatch operations, overseeing workforce planning, cost optimization, and network efficiency improvements. Bridge operations and IT teams to align business requirements with technical solutions.
Manager - Final Mile Dispatch
Metropolitan Warehouse & Delivery
Aug 2015 - Jan 2021 (5 years 5 months)
Managed daily final-mile delivery operations including routing, dispatch, and carrier coordination. Improved route planning efficiency, reducing delivery delays and operational bottlenecks.
Manager - Invoicing
Metropolitan Warehouse & Delivery
Oct 2014 - Mar 2015 (5 months)
Managed end-to-end invoicing processes and billing compliance. Generated revenue and performance reports for leadership review and resolved invoice discrepancies.
Operational Supervisor
Metropolitan Warehouse & Delivery
Dec 2013 - Sep 2014 (9 months)
Integrated client orders with company SQL Server and ensured Bill of Lading data entry. Provided operational support to the USA team, handled billing and invoicing via QuickBooks, and managed dispatch tracking and PODs.
Asst Manager HR
Don Valley Pharmaceuticals Pvt Ltd
May 2010 - Nov 2013 (3 years 6 months)
Managed recruiting, staffing, and training logistics. Maintained employee files, controlled field force expenses, and handled HR records and grievance management.
Executive Officer - Sales
ZONG Franchise
Jan 2008 - Jan 2010 (2 years)
Developed sales structure and built customer relations. Generated SIM activations and maintained customer records while implementing company policies.
Education
Degrees, certifications, and relevant coursework
Virtual University of Pakistan
Master of Science, Computer Science
2013 - 2015
Pursued a Master of Science in Computer Science from 2013 to 2015.
University of the Punjab
Bachelor of Commerce, Commerce & IT
2007 - 2008
Completed a Bachelor of Commerce with a focus on Information Technology from 2007 to 2008.
Government Islamia College Civil Lines
Intermediate, Computer Sciences
2005 - 2006
Completed Intermediate in Computer Sciences from 2005 to 2006.
Edge International SPR Holding USA
Diploma, Microsoft Office
2004 - 2004
Earned a Diploma in Microsoft Office in 2004.
St. Joseph's High School
Matriculation, Science
2003 - 2004
Completed Matriculation in Science from 2003 to 2004.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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