Open to opportunities

Mukta J

@muktaj

Message

I am a Program Manager and IT Specialist with 16+ years.

India

Message

What I'm looking for

I am seeking a remote or hybrid role where I can apply program execution, change/deployment expertise and training experience to drive operational excellence and contribute creatively to organizational growth.

I am a Program Manager and IT Specialist with over 16 years' experience in enterprise support, change and deployment management, and life-skills training across banking and automobile domains. I manage defect lifecycles, test environment support and stakeholder coordination while delivering training programs and curriculum development that improve learner outcomes.

I have a track record of delivering mission-critical production support and COBOL/JCL/DB2 system enhancements, and have been recognized with the Dr. Satya Paul Award for Human Values and as Top Performer at Mahindra Satyam. I am seeking a remote or hybrid role where I can combine program execution, communication, and operational excellence to drive organizational growth and transformation.

Experience

Work history, roles, and key accomplishments

Current

Program Manager / Life Skills Trainer

Current

TalentEase Pvt Ltd

Jan 2017 - Present (8 years 8 months)

Designed and delivered life-skills training programs on communication, leadership and decision-making while managing multiple training teams and partner engagements to ensure program quality and consistency.

Training Delivery Curriculum Development LMS Program Management Team Management Stakeholder Engagement Communication

Programming Analyst & Trainer

CSC Pvt Ltd

Nov 2009 - May 2015 (5 years 6 months)

Provided production support for banking applications in a high-availability environment, resolving deployments, defects and performance issues while delivering corporate training and induction programs.

Deployment ServiceNow ITSM Training Delivery Change Management Stakeholder Engagement

Product Developer

Mahindra Satyam

Oct 2007 - Nov 2009 (2 years 1 month)

Supported development and production-support projects for Nissan Motors (UK), delivering enhancements and fixes across COBOL/JCL/DB2 systems and collaborating with offshore teams.

COBOL JCL Offshore Collaboration

Computer Science Faculty

M.G.N Public School

Jul 2003 - Mar 2004 (8 months)

Taught programming fundamentals and IT concepts to senior secondary students, developed lesson plans aligned with academic standards, and provided one-on-one learning support.

Teaching Curriculum Development Lesson planning Classroom Management