Looking for a job

Muhammad Hassam

@muhammadhassam2

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I turn healthcare operations data into clear, actionable technical insights.

Pakistan

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What I'm looking for

I'm seeking a technical support, support operations, data operations, or technical analyst role where I can apply analytical thinking, troubleshooting, scripting, automation, and continuous process improvement.

I've supported pharmacy operations and pharmaceutical distribution in Pakistan, handling prescriptions, inventory movement, product records, customer queries, documentation, and operational issue investigation. I use structured information to identify discrepancies, recurring workflow problems, and practical next steps.

I'm building healthcare data projects with SQL, MySQL, Excel, Power BI, DAX, and Python, applying data-quality checks, analysis, dashboards, and AI-assisted workflows to make reporting and operations more efficient.

Experience

Work history, roles, and key accomplishments

Retail Pharmacy Operations

Family/Local Pharmacy

Supported day-to-day pharmacy operations in a fast-paced customer-facing environment, handling prescriptions, customer queries, documentation, and operational issues while maintaining accuracy. Monitored inventory movement and investigated discrepancies to support purchasing and stock decisions.

Customer Support Inventory Management Documentation Operational Coordination Problem Solving Communication Skills

Pharmaceutical Distribution Support

Decent Pharma

Supported pharmaceutical distribution, inventory, product-record, and operational workflow activities in a professional healthcare environment. Provided tele-pharmacist and virtual triage support, handling customer and patient queries remotely.

Pharmaceutical Distribution Inventory Management Workflow Coordination Customer Support remote communication Issue Resolution

Education

Degrees, certifications, and relevant coursework

The University of Lahore

Doctor of Pharmacy (PharmD), Pharmacy

Doctor of Pharmacy (PharmD) program with relevant foundation in pharmacology, therapeutics, clinical pharmacy, pharmacy practice, healthcare systems, clinical terminology, medication-related workflows, and healthcare operations.