Open to opportunities

Muhammad Azam

@muhammadazam4

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IT Executive with expertise in software implementation and support.

Pakistan

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What I'm looking for

I seek a role in a dynamic organization that values innovation and offers opportunities for professional growth.

I am an IT Executive with extensive experience in software implementation and technical support. Currently, I work at Rehmat-e-Shereen, where I manage various IT solutions, including POS integration and network configuration. My role involves ensuring seamless operations through effective data storage and end-user support.

Previously, I served as an IT Officer at Chase Department Store, where I honed my skills in network monitoring and troubleshooting. My background also includes administrative roles, where I developed strong organizational and bookkeeping skills. I am passionate about leveraging technology to enhance operational efficiency and support business goals.

Experience

Work history, roles, and key accomplishments

Current

IT Executive

Current

Rehmat-e-Shereen

Feb 2021 - Present (4 years 6 months)

Implemented and integrated various software systems including TechnoSys, CIS, and Fourgen, ensuring seamless FBR and SRB POS integration. Managed data storage configurations, ticket management, and maintained attendance machines and Asterisk Call Center Solutions.

Technosys TechnoSys CIS Fourgen NAS Configuration Ticketing Surveillance & Networking

IT Officer

Chase Department Store

Jan 2017 - Dec 2020 (3 years 11 months)

Provided comprehensive end-user support, including system backups, network installations, and troubleshooting for various hardware like laptops, servers, and printers. Monitored network traffic and managed software installations and registrations for office users.

Backup User Support Installation Routers Access Points

Asst: Accountant & Asst: Administration

The Educator's SB Campus

Mar 2017 - Oct 2017 (7 months)

Managed biometric attendance systems and CCTV monitoring, ensuring efficient office and student record management. Handled monthly payroll, general bookkeeping, and assisted with event planning.

Records Management Payroll Bookkeeping Event Planning

Administrative Professional

InnoKat Pakistan Ltd.

Jan 2012 - Dec 2016 (4 years 11 months)

Provided administrative support, including office organization, CCTV monitoring, and Avaya configuration. Managed front office reception, general bookkeeping, and daily reporting.

Office Management Administration Avaya Bookkeeping Microsoft Office

Education

Degrees, certifications, and relevant coursework

Trade Testing Center Karachi

Diploma, Computer Information Technology

2018 - 2019

Obtained a CIT Diploma from the Trade Testing Center Karachi. This diploma focused on practical skills in computer information technology.

Global Technology

Diploma, Digital Information Technology

2017 - 2018

Completed a DIT Diploma at Global Technology. This program enhanced skills in digital information technology.

University of Sindh

Bachelor of Commerce, Commerce

2011 - 2014

Grade: 2nd Division

Completed a Bachelor of Commerce degree, achieving a 2nd Division grade. This program provided a foundational understanding of business principles and practices.