Muhammad Awais

I’m a Content Moderator and Trust & Safety Specialist with hands-on experience reviewing text, image, video, and audio content for Temu, a global e-commerce platform. I reviewed over 400,000 cases across high-priority queues and edge cases while maintaining 99%+ QA accuracy at a sustained pace of approximately 137 items per hour.

I focus on policy interpretation, abuse-pattern detection, and escalation, including subtle and coded violations automated systems can miss. I also investigate escalated appeals and reinstatement requests based on policy guidelines with an emphasis on fairness and consistency, while participating in calibration sessions to align interpretation, guideline clarity, and CMS workflow efficiency—especially when reviewing sensitive and graphic material.