Open to opportunities

Amar Ahmed hassan

@amarahmedhassan

Message

Detail-oriented professional with experience in content moderation and support.

Pakistan

Message

What I'm looking for

I seek a role that challenges my skills and offers growth opportunities.

I am a dedicated professional with a strong background in content moderation and customer support. Currently, I work as a Moderator for BIGO Live, where I manage content moderation across various platforms, ensuring compliance with policies while addressing emerging content issues. My role requires collaboration with diverse teams and maintaining detailed documentation, which has honed my organizational skills and attention to detail.

In addition to my current position, I have experience as a Virtual Assistant on Fiverr, where I manage client communications and administrative tasks efficiently. My previous role as a Customer Support Executive at IBEX JAZZCASH allowed me to develop strong problem-solving skills while resolving customer inquiries related to e-payment issues. I began my career as a Telecom Engineer, gaining hands-on experience in telecom architectures and quality control.

Experience

Work history, roles, and key accomplishments

Current

Content Moderator

Current

BIGO Live

Nov 2020 - Present (4 years 6 months)

Managed content moderation for LIKEE Live, ShortVideo & BIGO Live, ensuring policy compliance and removing inappropriate content. Collaborated with diverse teams and maintained documentation while addressing emerging content issues.

Content Moderation Compliance Documentation Team Collaboration Problem Solving

Current

Virtual Assistant

Current

Fiverr

Oct 2022 - Present (2 years 7 months)

Managed client emails and correspondence, scheduled meetings for efficient communication, organized documentation, and supported client needs through effective administrative tasks.

Scheduling Documentation Administrative Support Client Communication

Customer Support Executive

IBEX JAZZCASH

Feb 2020 - Aug 2020 (6 months)

Managed customer inquiries via phone, email, and live chat, resolving e-payment issues and ensuring customer satisfaction. Demonstrated product knowledge and maintained detailed records.

Customer Support Communication

Telecom Engineer

Capital Engineering Solutions

Jun 2018 - Dec 2019 (1 year 6 months)

Started as a trainee engineer, gaining expertise in telecom architectures. Performed EHS checks, equipment installation, and configuration for Huawei microwave transmission links.

Quality Control Configuration

Education

Degrees, certifications, and relevant coursework

Comsats University Islamabad

Bachelor of Science, Electrical Engineering

2013 - 2017

Completed a Bachelor of Science in Electrical Engineering, focusing on various aspects of electrical systems, circuit design, and telecommunications. Developed strong analytical and problem-solving skills through hands-on projects and coursework.