Muddapu Sharanya Rani
@muddapusharanyarani
KPO analyst specializing in web content quality, ad creatives, and analytics-driven performance improvements.
IndiaWhat I'm looking for
I’m a KPO analyst who supports client success by reviewing URLs, webpages, images, and landing pages against strict guidelines. I’m known for staying precise, staying productive, and making sure content meets the quality expectations that drive performance.
At Virtusa Systems (India) Private Limited, I handle tasks aligned to Productivity, Quality, AHT, TAT and Utilization. I also ensure the text content that goes online is not offensive or violating copyright laws, and I prepare ad content and creatives while reviewing search content and classifying it per client guidelines.
Earlier, I worked as a New Associate at Accenture in Digital Operations across multiple projects, collaborating with Team leaders and Quality Analysts and sharing process updates with clients. As a freelancer transcriptionist, I consistently delivered tasks within deadlines, and I earned recognition for being a best performer with 100% accuracy and for taking process initiatives.
Experience
Work history, roles, and key accomplishments
Managed KPO tasks for multiple client URLs/webpages/images, meeting productivity, quality, AHT/TAT, and utilization targets while ensuring online text complied with copyright and non-offensiveness guidelines. Prepared ad content/creatives and reviewed search, landing-page, and client-provided content for compliance and advertisement quality, including comment/edit updates.
Worked in Digital Operations across five projects with different team leaders and quality analysts. Interacted with clients by providing process updates and supporting delivery of assigned work.
Freelance Transcriptionist
Freelance
Completed transcription assignments as a freelancer and delivered all tasks within assigned deadlines.
Education
Degrees, certifications, and relevant coursework
JNTU
Bachelor of Technology, Civil Engineering
Completed a B.Tech in Civil from JNTU in 2018.
SBTET
Diploma
Completed a Diploma in 2015 from SBTET.
Frobels Garden High School
Secondary School Certificate (SSC)
Completed SSC from Frobels Garden High School in 2011.
Availability
Location
IndiaAuthorized to work in
Job categories
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