Open to opportunities

Motheo Moatshe

@motheomoatshe

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Dedicated professional with experience in customer-facing roles.

South Africa

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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated and enthusiastic professional with a strong background in customer-facing roles, eager to contribute to a dynamic team. My experience as a Medical Secretary has honed my administrative skills, where I effectively managed patient records, scheduled appointments, and organized various events. I excel in high-pressure environments, demonstrating reliability and adaptability while maintaining a focus on exceptional service.

My volunteer work at the South Korean Embassy allowed me to engage with diverse communities, promoting cultural awareness and fostering cross-cultural understanding. I collaborated with local partners to execute outreach programs that highlighted Korean traditions and language. Additionally, my role as a Passenger Handler at Bidair Services required effective communication and coordination, ensuring the safety and comfort of passengers, particularly those needing special assistance.

Experience

Work history, roles, and key accomplishments

Medical Secretary

Dr H.M Moatshe

Jan 2019 - Jan 2022 (3 years)

Assisted with administrative tasks related to program coordination, including maintaining patient records, scheduling appointments, and organizing guest lectures. Demonstrated strong communication skills and the ability to engage with patients from diverse backgrounds.

Scheduling Communication Skills Time Management Administrative Support

Volunteer

South Korean Embassy

Jan 2018 - Jan 2019 (11 months)

Assisted in organizing and promoting cultural events to enhance awareness of Korean culture. Supported planning and execution of cultural exchanges and workshops, fostering cross-cultural understanding.

Event Planning Community Engagement Team Collaboration

Passenger Handler

Bidair Services

Jan 2015 - Feb 2015 (1 month)

Provided support to unaccompanied minors and passengers needing special assistance during check-in. Ensured timely boarding by issuing boarding passes and baggage tags while coordinating with cabin crew and airport personnel.

Customer Service Coordination Communication

Education

Degrees, certifications, and relevant coursework

Rosebank College

Diploma, Tourism & Hospitality

Completed a CTH Diploma in Tourism & Hospitality, focusing on the principles of tourism management, hospitality operations, and customer service excellence.