At Etisalat UAE - Dubai Telecommunications Company, I collected, processed, and analyzed datasets from multiple sources to identify trends, patterns, and anomalies.
I also worked with the CBCM system, SQL databases, and Excel.
Most recently, I worked as IT Support Manager at MATRIX Media Service, overseeing the installation, configuration, maintenance, and support of hardware and networking equipment.
My education includes a computer science degree from Tanta University, and I hold a Microsoft Certified Professional Developer (MCPD) credential.
