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Moses User

@mosesuser10

Supply Chain & Project Manager at PuroClean, improving fulfillment velocity by 45% while strengthening vendor risk management.

United States

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At PuroClean of SW, I spearhead vendor risk management, contract lifecycles, and operational dashboards. This work has driven a 45% increase in fulfillment velocity while securing third-party supply chain resilience and compliance.

At Google, Inc. (via Infosys), I managed supply chain, inventory, and ERP operational backlogs in Jira, and drafted product requirements and release notes for logistics and fulfillment tools. I also gathered evidence from Jira history, Salesforce data, and system analytics to support scoping decisions and bug triage.

At Fleet-Footed Courier, Ltd., I directed operational workflows and logistics integrations for a medical specimen delivery network, translating dispatch, routing, and tracking requirements into engineering tickets. My background also includes international logistics management and hands-on cybersecurity and networking training.

Experience

Work history, roles, and key accomplishments

Current

Supply Chain & Project Manager

Current

PuroClean of SW

Mar 2024 - Present (2 years 8 months)

Spearheaded end-to-end vendor risk management, contract lifecycles, and operational dashboards, driving a 45% increase in fulfillment velocity while securing third-party supply chain resilience and compliance.

Vendor Risk Management Contract Lifecycle Management Operational Dashboards Supply Chain Resilience Compliance

Supply Chain Management Analyst (Lead)

Google, Inc. (via Infosys)

May 2022 - Mar 2024 (1 year 10 months)

Managed high-velocity supply chain, inventory, and ERP operational backlogs in Jira, writing acceptance criteria and test steps for logistics tool enhancements. Owned release notes and drafted PRD sections, and gathered insights for scoping decisions using Jira, Salesforce, and system analytics.

Jira Salesforce ERP Supply Chain Management Inventory Management PRD文档撰写 Release notes B2B SaaS APIs WMS SQL JQL SOQL

Operations Manager

Fleet-Footed Courier, Ltd.

Jul 2014 - Apr 2022 (7 years 9 months)

Directed end-to-end operational workflows and B2B SaaS logistics integrations for a tri-state medical specimen delivery network, acting as product owner to translate dispatch, routing, and tracking requirements into engineering tickets. Authored standard operating procedures and release documentation, leveraging historical data to scope enhancements and prioritize backlogs.

Operations Management B2B SaaS Logistics Product Owner SOP流程设计 Documentation CRM Data Analysis

Import & Logistics Manager

Haisheng International

May 2009 - Jun 2014 (5 years 1 month)

Managed end-to-end relationships with international manufacturers, components suppliers, and global ocean/air freight carriers across highly volatile cross-border supply networks.

Import Management Logistics International Trade Supplier Relationship Management Freight forwarding