Morgan Briana
@morganbriana
Clinical assistant and appointment scheduler with 6+ years customer service experience and 2+ years in medical settings.
What I'm looking for
I’m a committed clinical assistant who thrives in both team environments and independent work. I’m known for staying calm under pressure, adapting to challenging situations, and delivering dependable patient support.
With 6+ years of customer service and 2 years in the medical field, I bring strong communication, flexibility, honesty, and eagerness to every workplace. I work closely with MDs and PA-C’s to support scheduling, paperwork, and daily clinic flow.
I handle patient calls and follow-up scheduling, organize electronic medical records, and coordinate diagnostic testing when ordered. My clinical duties include vital signs, injections, drawing injections, labeling, making casts and splints, dispensing DME, and supporting patient care before and during clinic visits.
I’m also pursuing a Master’s degree in Social Work while working in healthcare, and I bring an organized, patient-centered mindset to documentation, HIPAA-focused practices, and continuous improvement. I’m ready to contribute to a supportive organization that values service, accuracy, and teamwork.
Experience
Work history, roles, and key accomplishments
Clinical Assistant
Bluegrass Orthopedics
Sep 2024 - Present (1 year 10 months)
Worked with MDs and PA-Cs on scheduling and paperwork, answered patient phone calls with education on care and appointments, and organized electronic medical records. Performed clinical duties including vital signs, drawing injections, and preparing casts, splints, and DME.
Clinical Technician
Bluegrass Orthopaedics
Dec 2021 - Present (4 years 7 months)
Assisted physicians by guiding patients to rooms, taking vitals, sending in medications, and supporting patient care. Prepared clinics by reviewing schedules and adding important cases, and helped with injections, casts/splints, and dispensing DME.
Appointment Scheduler
Bluegrass Orthopaedics
Dec 2021 - Present (4 years 7 months)
Scheduled follow-up appointments for physicians/PA services and arranged diagnostic testing when ordered. Scanned medical records/imaging into patient charts and scheduled injections for patients.
Education
Degrees, certifications, and relevant coursework
University of Kentucky
Master of Social Work, Social Work
2025 -
Pursuing a master’s degree in Social Work at the University of Kentucky starting in 2025.
Eastern Kentucky University
Bachelor's degree in Psychology, Psychology
2022 - 2025
Earned a bachelor’s degree in Psychology at Eastern Kentucky University from 2022 to 2025.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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