Morevinoothna User

At SUMVN, I provided customer and operational support through chat, resolving service queries and assisting international customers across multiple countries.

I handled incident follow-ups and escalations, performed first-level troubleshooting, and guided users through resolution steps. I also monitored SLA-related activities and service desk performance.

In my Women’s Safety Device project, I designed a device integrating GPS tracking and SOS alerts, and worked on system design and device functionality testing.

I also developed a UWB radar system concept for detecting human presence behind obstacles, applying signal-processing and wireless sensing concepts and supporting system testing.