Open to opportunities

Montoya Midori

@montoyamidori

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Data Analyst building secure data pipelines, dashboards, and product insights that drive smarter decisions.

United States

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What I'm looking for

I’m looking for a data-focused role where I can build secure pipelines, deliver dashboards on desktop and mobile, model user behavior, and maintain tracking telemetry—helping product teams make high-impact decisions faster.

I’m a Data Analyst who “identifi[es], gather[s], and clean[s] complex datasets” to build analytical models and reporting systems from the ground up. I also develop internal business intelligence tools and visualization applications so teams can track performance metrics on both desktop and mobile.

Across my roles, I engineer data architectures and schemas, maintain and update data pipelines for secure integration with new databases, and support product outcomes by designing user-behavior models and internal feedback systems. I focus on maintaining tracking telemetry, fixing data bugs, and ensuring high-impact, strategic decisions are supported by reliable data.

Experience

Work history, roles, and key accomplishments

Customer Support Associate

Amazon

Jun 2022 - Dec 2023 (1 year 6 months)

Managed high-volume customer interactions while coordinating issue resolution and timely follow-up. Documented customer cases accurately and collaborated with teams to improve workflow efficiency and service quality.

Customer Support Issue Resolution Documentation Multitasking

Administrative Assistant

Banner Health

Aug 2020 - May 2022 (1 year 9 months)

Assisted with scheduling, reporting, document management, and administrative coordination for daily operations. Maintained organized project records and confidential documentation and coordinated communication between departments.

Scheduling Reporting Document Management Administrative Coordination

Product Data Analyst

Carvana

Jan 2020 - Jun 2021 (1 year 5 months)

Identified, designed, and tested user-behavior models for digital products and built internal feedback systems to improve product team efficiency. Maintained and updated tracking telemetry to ensure data bugs and tracking issues were fixed and that systems integrated with new cloud databases.

Behavioral Modeling Product Analytics Telemetry Databases SQL Python

Data Analyst

Offerpad

Dec 2015 - Dec 2019 (4 years)

Identified, gathered, and cleaned complex datasets to build analytical models and reporting systems from the ground up. Created internal business intelligence tools and visualization applications, and maintained/upgraded data pipelines to keep data secure and properly integrated.