MV
Open to opportunities

Monique van Vuuren

@moniquevanvuuren

Dedicated professional with experience in sales and customer service.

South Africa
Message

What I'm looking for

I am seeking a remote call center role that offers flexibility and opportunities for growth.

I am a dedicated and performance-driven professional with extensive experience in sales, administration, and customer service across retail and HR environments. My proven ability to manage client interactions, book appointments, and meet performance targets has been a hallmark of my career. I pride myself on my strong verbal communication skills and excellent phone etiquette, which have enabled me to deliver exceptional customer experiences consistently.

In my most recent role as Store Manager at The Bed Corner, I successfully increased store turnover by 50% within just 1.5 months through improved sales strategies and operational efficiency. I have also managed administrative duties, including bookkeeping and inventory control, ensuring optimal stock levels and reducing wastage. My experience as an HR Supervisor has equipped me with the skills to manage recruitment, onboarding, and payroll processing for a workforce of 120 employees, further enhancing my versatility in various operational roles.

Experience

Work history, roles, and key accomplishments

TC

Store Manager/Sales Manager

The Bed Corner

Jun 2024 - Jul 2025 (1 year 1 month)

Oversaw full operational management, including sales, stock, administration, and customer service. Achieved a 50% increase in store turnover within 1.5 months through enhanced sales strategies and operational efficiency. Managed all administrative duties, including bookkeeping, invoicing, and daily cash-ups, while also handling product ordering and inventory control.

ST

Admin - HR Supervisor

Shariefa Trading

Dec 2022 - Jun 2024 (1 year 6 months)

Provided comprehensive administrative support, managing correspondence, scheduling meetings, and maintaining records. Supervised HR operations for 120 employees, including recruitment, onboarding, and payroll processing using Sage Pastel Payroll. Managed financial tasks such as rebates, reconciliations, and daily transaction capturing with Sage Pastel.

Education

Degrees, certifications, and relevant coursework

IM

Impaq

High School Diploma, General Studies

Completed high school education through an online platform, focusing on a diverse curriculum including Afrikaans, Physical Science, English, Accounting, Life Orientation, Agricultural Science, and Mathematics.

Tech stack

Software and tools used professionally

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Monique van Vuuren - Store Manager/Sales Manager - The Bed Corner | Himalayas