Open to opportunities

Monique Rosewood

@moniquerosewood

Message

Compassionate caregiver with strong communication and customer service skills.

United States

Message

What I'm looking for

I am looking for a position that utilizes my skills and knowledge while fostering a supportive work environment.

My name is Monique Rosewood, and I am a dedicated professional with a background in caregiving and customer service. I have honed my skills through various roles, including as a Secretary at Yakima Valley Technical Institute, where I managed office tasks and communicated effectively with students and staff. My experience has taught me the importance of compassion and understanding in every interaction.

In addition to my administrative experience, I have worked as a Caregiver, where I provided essential support to elderly individuals, ensuring their comfort and well-being. My roles in retail and food service have further developed my customer service skills, allowing me to connect with diverse individuals and meet their needs efficiently. I am eager to leverage my skills and knowledge in a position that values empathy and effective communication.

Experience

Work history, roles, and key accomplishments

Secretary

Yakima Valley Technical Institute

Mar 2023 - Present (2 years 7 months)

Managed various administrative tasks, including handling documents, printing paperwork, and distributing materials to students. Performed all necessary office administrative duties efficiently.

Printing Customer Service Organizational Skills Communication Data Entry

Caregiver

Self Employed

Mar 2021 - Present (4 years 7 months)

Provided care and support for an elderly couple, including cleaning and medication management. Ensured their well-being and comfort.

Medication Management Communication Personal Care Household Management

Sales Representative

Cato Fashion

Feb 2019 - Present (6 years 8 months)

Operated the cash register, managed cash drawer reconciliation, and maintained store cleanliness. Assisted customers with their needs and handled store opening and closing procedures.

Customer Service Retail Operations Store Management Sales Communication

Barista

Carroll's Coffee Stand

May 2018 - Present (7 years 5 months)

Took customer orders, prepared and served a variety of beverages. Ensured the stand was sanitized and properly closed for the summer season.

Order Taking Customer Service Food Safety Communication

General Laborer

Casey Family Charities

May 2016 - Present (9 years 5 months)

Provided general labor services, including yard cleaning for elderly and disabled individuals. Assisted with filling bins in warehouses.

General Labor Warehouse operations Physical Stamina Teamwork Community Service

Caregiver

Lore's Daycare Center

Jul 2011 - Present (14 years 3 months)

Responsible for the care and supervision of children. Ensured a safe and nurturing environment for all children under supervision.

Childcare SAFe Communication

Education

Degrees, certifications, and relevant coursework

Yakima Valley College

Bachelor of Business, Business

Pursued a Bachelor of Business degree, gaining foundational knowledge in business principles and practices. Developed skills relevant to various aspects of business operations and management.

US Career Institute

Certificate, Bookkeeping

Completed a program in Bookkeeping, acquiring essential skills in financial record-keeping and accounting practices. Focused on managing financial transactions and maintaining accurate ledgers.

YV-TECH

GED, General Education

Obtained a General Education Development (GED) credential, demonstrating proficiency in core academic subjects. This certification provided a foundation for further educational and career pursuits.