
Monique Jones
@moniquejones
Remote customer service and administrative support professional with front-desk experience and accurate mail processing.
What I'm looking for
At Georgia-Pacific, I inspect products on the production line and identify items that don’t meet quality standards. I follow established procedures and communicate quality issues.
At Assurant, I sorted, scanned, logged, and distributed incoming and outgoing mail and packages. I also entered and handled information accurately using computer systems.
As an Administrative Assistant (Work Study) at Florence-Darlington Technical College, I answered calls, greeted visitors, and directed people to the appropriate resource.
Earlier, I worked as a Front Desk Receptionist at Boys & Girls Clubs of the Pee Dee, answering questions and incoming calls. I’m seeking remote or office-based work where I can provide helpful, professional service.
Experience
Work history, roles, and key accomplishments
Inspect products on the production line and identify items that do not meet quality standards. Follow established procedures and maintain attention to detail in a fast-paced environment.
Sorted, scanned, logged, and distributed incoming and outgoing mail and packages. Entered and handled information accurately using computer systems.
Administrative Assistant (Work Study)
Florence-Darlington Technical College
Aug 2022 - Apr 2024 (1 year 8 months)
Answered telephone calls, greeted visitors, and directed people to the appropriate resource. Helped maintain an organized reception area and supported daily administrative tasks.
Assembler
Fifth Street Cleaners
Mar 2019 - May 2022 (3 years 2 months)
Completed assembly tasks while working toward production goals. Followed instructions and maintained attention to quality and consistency.
Kitchen Helper
Morrell Nursing Center
Jun 2016 - Jul 2018 (2 years 1 month)
Prepared and served meals and restocked refrigerated and dry-goods areas. Checked food dates and helped maintain a clean, organized work area.
Front Desk Receptionist
Boys & Girls Clubs of the Pee Dee
May 2010 - Nov 2013 (3 years 6 months)
Answered questions and provided information to the public, customers, visitors, and other contacts. Answered incoming calls and helped direct inquiries to the appropriate person or resource.
Certified Nursing Assistant
Bethea Baptist Retirement Community
Feb 2009 - Sep 2009 (7 months)
Provided basic patient care under the direction of nursing staff. Assisted with daily living needs while respecting patient privacy and dignity.
Certified Nursing Assistant
Oakhaven Nursing Center
May 2001 - Aug 2004 (3 years 3 months)
Provided basic patient care under the direction of nursing staff. Assisted residents with feeding, bathing, dressing, grooming, and mobility.
Education
Degrees, certifications, and relevant coursework
Florence-Darlington Technical College
Diploma, Applied Science
2023 - 2024
Pursued a Diploma in Applied Science with a focus on Registered Medical Assistant training.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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