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Monique de Bruin

@moniquedebruin

Customer Financial Services Specialist at FedEx Freight Services, improving overdue-account visibility with a Power BI Bad Debt Tracker.

South Africa
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At FedEx Freight Services, I work across customer financial services, handling reconciliations, revenue assurance, customer accounts, and billing disputes for eight countries.

I created a Bad Debt Tracker using Power BI data to improve visibility of overdue accounts and team performance. I also contributed to the QDM project, Duty Unbilled Recon Centralization & Optimization, which received Success Spotlight Recognition.

At Bidvest Car Rental, I held finance and administration roles, including Junior Credit Controller. I managed a debtor's book of approximately 200 active accounts and reduced overdue debt on my assigned ledger from over R3 million to under R2 million.

My experience also includes reducing Total Petroleum's overdue balance from R200,000 to R25,000. I bring hands-on experience in accounts receivable, credit control, financial reconciliations, and reporting.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

FE

FedEx Express

Freight Industry Certification, Freight Industry

2026 - 2026

Completed Freight Industry Certification in 2026.

HJ

Hoërskool Dr E.G. Jansen

Grade 12 (Matric), General

Completed Grade 12 (Matric) in 2009, with subjects including Afrikaans, English, Mathematics, Tourism, Computer Applications Technology, Hotel & Catering, and Life Orientation.

Tech stack

Software and tools used professionally

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