Monika User
@monikauser1
Compassionate professional specializing in trauma-informed care and support.
What I'm looking for
I am a compassionate and mission-driven professional with a strong foundation in hospital administration and trauma-informed care. My experience includes facilitating peer support groups for individuals facing perinatal mood and anxiety disorders, where I create a safe and inclusive environment for open sharing. I am dedicated to breaking cycles of trauma through education and accessible mental health support.
In my role as a Crisis Counselor, I provide emotional support and advocacy to survivors of sexual violence, ensuring confidentiality and upholding survivor autonomy. My background as a Medical Scribe has equipped me with foundational clinical knowledge and experience in acute care operations, allowing me to navigate high-pressure environments effectively.
Experience
Work history, roles, and key accomplishments
Peer Support Group Facilitator
Postpartum Support International
May 2024 - Present (1 year 2 months)
Facilitated weekly virtual peer support groups for individuals with perinatal mood and anxiety disorders, specializing in bipolar disorder. Created a safe, inclusive environment for open sharing and mutual support, guided by trauma-informed principles.
Crisis Counselor
Rape Crisis Center of Milford
Sep 2024 - Present (10 months)
Provided emotional support and advocacy to survivors of sexual violence via hotline, hospital accompaniment, and community outreach. Completed over 40 hours of intensive state training in trauma-informed response and legal advocacy.
Clerk
Greenwich Hospital
Jan 2020 - Dec 2021 (1 year 11 months)
Supported nursing staff with patient records, admissions, and discharge processes in a high-paced hospital environment. Maintained accurate documentation in EPIC EMR, managed patient charts, and facilitated interdisciplinary communication.
Medical Scribe
Scribe America / Greenwich Hospital
Jan 2018 - Dec 2020 (2 years 11 months)
Partnered directly with physicians in the Emergency Department to document patient histories, physical exams, and treatment plans. Ensured accurate and timely electronic charting under high-pressure, fast-paced conditions.
Education
Degrees, certifications, and relevant coursework
Colorado Technical University
Bachelor of Science, Criminal Justice
Grade: Summa Cum Laude
Graduated with Summa Cum Laude honors, gaining a strong foundation in criminal justice principles and practices. Developed critical thinking and analytical skills relevant to the field.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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