Looking for a job

Monika User

@monikauser1

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Compassionate professional specializing in trauma-informed care and support.

Zimbabwe

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What I'm looking for

I seek a role that allows me to support individuals in crisis while promoting mental health awareness and education.

I am a compassionate and mission-driven professional with a strong foundation in hospital administration and trauma-informed care. My experience includes facilitating peer support groups for individuals facing perinatal mood and anxiety disorders, where I create a safe and inclusive environment for open sharing. I am dedicated to breaking cycles of trauma through education and accessible mental health support.

In my role as a Crisis Counselor, I provide emotional support and advocacy to survivors of sexual violence, ensuring confidentiality and upholding survivor autonomy. My background as a Medical Scribe has equipped me with foundational clinical knowledge and experience in acute care operations, allowing me to navigate high-pressure environments effectively.

Experience

Work history, roles, and key accomplishments

Current

Peer Support Group Facilitator

Current

Postpartum Support International

May 2024 - Present (1 year 2 months)

Facilitated weekly virtual peer support groups for individuals with perinatal mood and anxiety disorders, specializing in bipolar disorder. Created a safe, inclusive environment for open sharing and mutual support, guided by trauma-informed principles.

Facilitation

Current

Crisis Counselor

Current

Rape Crisis Center of Milford

Sep 2024 - Present (10 months)

Provided emotional support and advocacy to survivors of sexual violence via hotline, hospital accompaniment, and community outreach. Completed over 40 hours of intensive state training in trauma-informed response and legal advocacy.

Advocacy Confidentiality

Clerk

Greenwich Hospital

Jan 2020 - Dec 2021 (1 year 11 months)

Supported nursing staff with patient records, admissions, and discharge processes in a high-paced hospital environment. Maintained accurate documentation in EPIC EMR, managed patient charts, and facilitated interdisciplinary communication.

Admissions Discharge Processes

Medical Scribe

Scribe America / Greenwich Hospital

Jan 2018 - Dec 2020 (2 years 11 months)

Partnered directly with physicians in the Emergency Department to document patient histories, physical exams, and treatment plans. Ensured accurate and timely electronic charting under high-pressure, fast-paced conditions.

Patient Charting Medical Terminology

Education

Degrees, certifications, and relevant coursework

Colorado Technical University

Bachelor of Science, Criminal Justice

Grade: Summa Cum Laude

Graduated with Summa Cum Laude honors, gaining a strong foundation in criminal justice principles and practices. Developed critical thinking and analytical skills relevant to the field.