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Monica Francis

@monicafrancis

I am committed to enhancing user experience and system security through effective solutions and collaboration.

United States
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What I'm looking for

I seek a role to leverage my troubleshooting skills for hardware and software issues, providing excellent user support. My focus is on enhancing system performance through efficient incident management and automation. A collaborative, security-focused environment is essential, and I’m committed to continuous learning to stay updated on technology trends.

I am a cybersecurity professional focused on security operations, vulnerability management, and threat analysis, with hands-on experience supporting real-world security programs. My background includes identifying, prioritizing, and remediating vulnerabilities using CVE and CVSS methodologies, working with endpoint detection and response platforms, and aligning security activities with frameworks such as the NIST Cybersecurity Framework and NIST 800-53. I have experience analyzing security data, supporting incident response efforts, and translating technical findings into clear, actionable recommendations for stakeholders.

I am particularly interested in roles that sit at the intersection of security operations and continuous improvement, including SOC operations, vulnerability engineering, and threat intelligence. I enjoy digging into technical details, understanding attacker behavior, and improving processes through documentation, automation, and structured risk prioritization. I value environments where collaboration, mentorship, and learning are encouraged, and I am motivated by work that strengthens security posture while supporting broader business goals.

Experience

Work history, roles, and key accomplishments

LP
Current

Cyber Security Support Analyst

Log(N) Pacific

Aug 2025 - Present (7 months)

Conducted vulnerability management and SecOps tasks, reducing critical/high/medium vulnerabilities by 100%/90%/76% through scanning, PowerShell remediation, and DISA STIG implementation while building Sentinel dashboards and custom Defender detections.

Education

Degrees, certifications, and relevant coursework

SUNY College at Old Westbury logoSW

SUNY College at Old Westbury

Bachelor of Science, Management Information Systems

Bachelor of Science in Management Information Systems from SUNY College at Old Westbury.

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Monica Francis - Cyber Security Support Analyst - Log(N) Pacific | Himalayas