I seek a role to leverage my troubleshooting skills for hardware and software issues, providing excellent user support. My focus is on enhancing system performance through efficient incident management and automation. A collaborative, security-focused environment is essential, and I’m committed to continuous learning to stay updated on technology trends.
Monica Francis
@monicafrancis
I am committed to enhancing user experience and system security through effective solutions and collaboration.
What I'm looking for
I am a cybersecurity professional focused on security operations, vulnerability management, and threat analysis, with hands-on experience supporting real-world security programs. My background includes identifying, prioritizing, and remediating vulnerabilities using CVE and CVSS methodologies, working with endpoint detection and response platforms, and aligning security activities with frameworks such as the NIST Cybersecurity Framework and NIST 800-53. I have experience analyzing security data, supporting incident response efforts, and translating technical findings into clear, actionable recommendations for stakeholders.
I am particularly interested in roles that sit at the intersection of security operations and continuous improvement, including SOC operations, vulnerability engineering, and threat intelligence. I enjoy digging into technical details, understanding attacker behavior, and improving processes through documentation, automation, and structured risk prioritization. I value environments where collaboration, mentorship, and learning are encouraged, and I am motivated by work that strengthens security posture while supporting broader business goals.
Experience
Work history, roles, and key accomplishments
Cyber Security Support Analyst
Log(N) Pacific
Aug 2025 - Present (7 months)
Conducted vulnerability management and SecOps tasks, reducing critical/high/medium vulnerabilities by 100%/90%/76% through scanning, PowerShell remediation, and DISA STIG implementation while building Sentinel dashboards and custom Defender detections.
Administered AD accounts and RDP access for 500+ users in Citrix VDI, processed 50–75 access requests weekly, and documented 100+ security incidents per quarter to improve audit readiness and reduce unauthorized access.
Education
Degrees, certifications, and relevant coursework
SUNY College at Old Westbury
Bachelor of Science, Management Information Systems
Bachelor of Science in Management Information Systems from SUNY College at Old Westbury.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
github.com/mfrancis415Salary expectations
Social media
Job categories
Interested in hiring Monica?
You can contact Monica and 90k+ other talented remote workers on Himalayas.
Message MonicaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
