Momina Arshad
@mominaarshad
Immigration content developer and client success professional, improving USCIS form workflows with accurate, SEO-driven copy.
What I'm looking for
I’m a Content Developer and Client Success Manager focused on US immigration workflows, especially building and refining USCIS form content section by section. At Visas.AI, I ensure forms are error-free and keep language updated as the product evolves, while also helping the application perform at its best.
I support quality through KPI reporting and maintain strong client relationships via demos, onboarding help, and consistent communication across email, calls, and messages. I also prepare visa petition content (including dummy petitions for FB, H-1B, EBs, L, P, O visas) and resolve reported issues, staying on top of high-demand seasons like H-1B cap.
My background also includes immigration and technical copywriting, academic writing and editing, and SEO content creation for landing pages, blogs, and product descriptions. I’ve taught forensic science on Udemy and bring a structured, research-driven approach rooted in a Forensic Science education.
Experience
Work history, roles, and key accomplishments
Social Media & Sales Manager
Velie Global Law Firm
Nov 2023 - Present (2 years 7 months)
Researched and contacted potential leads via email and calls, and prepared marketing materials including event posters, webinar announcements, newsletters, and video clips. Created, scheduled, and managed weekly social media content across LinkedIn, Facebook, Instagram, YouTube, and responded to inbound messages to support engagement and retention.
Content Developer & CSM
Visas.AI
Nov 2023 - Present (2 years 7 months)
Built and updated USCIS form content within Visas.AI application workflows, ensuring error-free, up-to-date language and optimal app performance. Provided client success support, including onboarding assistance, product demos, issue resolution, and KPI-based quality assurance.
Copywriter & Technical Writer
Purecontent Media
Nov 2019 - Feb 2024 (4 years 3 months)
Wrote blog posts, landing pages, product descriptions, and articles for websites, focusing on healthcare/nursing and business-related topics. Produced SEO-focused content through CMS publishing and supported lead generation with editorial-quality standards.
Udemy Forensic Science Instructor
Udemy
Jan 2018 - Oct 2023 (5 years 9 months)
Taught forensic science related subjects on Udemy, delivering course instruction for multiple topics. Prepared and maintained learning content to support ongoing student education.
Immigration Copywriter
Immigration Advice Service (IAS)
Jan 2020 - Aug 2023 (3 years 7 months)
Produced plagiarism-free immigration content for IAS’s UK immigration help website, incorporating CTAs, images, and keywords to improve visibility. Ensured content accuracy and quality through rigorous grammar and structural checks to support top search rankings compared to competitors.
Academic Writer & Editor
Writer Bay
Jan 2018 - May 2023 (5 years 4 months)
Wrote and edited theses, research papers, and essays, ensuring plagiarism-free, grammatically correct, and structurally sound submissions. Produced academic visuals including infographics, slide decks, and poster presentations, formatted in APA, MLA, Chicago, Harvard, and OSCOLA.
Live Event Commentator
Dubai Club for the Disabled
Feb 2017 - Feb 2017 (0 months)
Provided live YouTube commentary for the World Para Powerlifting Championship 2017 during the Paralympics in Dubai. Delivered real-time narration to support remote event coverage.
Crime Scene Investigator Intern
ASA Milan
Jul 2015 - Jul 2015 (0 months)
Performed fingerprint detection and helped with crime scene documentation, including surveillance support and sample collection. Assisted with evidence-handling processes and conducted shooting practice and safe gun handling at the range.
Education
Degrees, certifications, and relevant coursework
INTI International University
Masters (Res) of Science, Science
Pursuing a Masters (Res) of Science at INTI International University in Nilai.
Amity University Dubai
Bachelor of Science (Forensic Science Hons), Forensic Science
2014 - 2017
Completed a BSc (Forensic Science (Hons)) at Amity University Dubai, covering modules such as crime scene investigation, fingerprints, forensic toxicology, and cyber forensics.
Roots International College
A-Levels, A-Levels
2010 - 2012
Completed A-Levels at Roots International College, studying Maths, Sociology, Biology, and Arts.
EMS High School
Secondary School Certificate (SSC), Secondary Education
2008 - 2010
Completed Secondary School Certificate (SSC) at EMS High School, passing in first division.
INTI International University
Master of Science (Research), Science
2026 -
Pursuing a Master of Science (Research) at INTI International University in 2026.
Amity University, Dubai
Bsc. Forensic Science (Hons), Forensic Science
2014 - 2017
Completed a BSc (Forensic Science, Hons) at Amity University, Dubai, covering topics such as criminal law and criminology, crime scene investigation, fingerprints, toxicology, microscopy, and cyber forensics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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