Moletsane Phillip Makhate
@moletsanemakhate
Analytical bank teller and IT technician leveraging Finacle, Python, and data-driven thinking to improve transactions, risk, and growth.
What I'm looking for
I’m an analytical, detail-oriented professional with a BSc in Mathematics and Computer Science, building a career across financial services, information technology, and technical education. I combine computational thinking with advanced technical systems to solve high-stakes problems and keep operations running smoothly.
In my current role as a Bank Teller, I execute high-volume deposits, withdrawals, and loan disbursements while maintaining strict compliance and internal risk frameworks. I’ve supported branch performance through cash-handling discipline (ATM vault logistics and BNA reconciliation) and customer-first service, and I drive revenue with structured upselling and cross-selling. I spearheaded business growth pipelines by orchestrating over M700,000 in loan disbursements and captured over M600,000 in newly initialized investment account portfolios, strengthening total branch asset under management.
Previously, I served as an IT Technician & Clerk, where I led LAN deployment, configuration, and proactive maintenance to reduce downtime and improve stability by 25%. I diagnosed and repaired hardware/software end-to-end, supported external tier-1 and tier-2 customers for application and website infrastructure issues, and streamlined ticket workflows to reduce resolution response times. I also taught ICT and elevated student outcomes with a metrics-focused approach, reinforcing my ability to translate complex concepts into practical, results-driven execution.
Experience
Work history, roles, and key accomplishments
Bank Teller
Standard Lesotho Bank
Feb 2023 - Present (3 years 4 months)
Processed high-volume deposits, withdrawals, and loan disbursements while maintaining strict compliance and cash handling accuracy. Drove branch growth by coordinating M700,000+ in loan disbursements (2023–2025) and launching M600,000+ in new investment account portfolios.
IT Technician & Clerk
SIMA Communications
Aug 2020 - Jan 2023 (2 years 5 months)
Provided end-to-end IT support including hardware/software troubleshooting, network administration, and external technical customer support. Improved network stability by 25% through upgrades and reduced application/login and web-platform resolution response times via streamlined ticketing workflows.
ICT / Computer Education Teacher
St. Stephen's Diocesan High School
Jan 2019 - Jan 2020 (1 year)
Designed and delivered ICT curriculum for Grade 8, Form C, and Form E students, turning abstract computing concepts into practical, real-world learning. Achieved 90%+ pass rates across assigned classes and managed full computer lab oversight including updates, security, and peripheral maintenance.
Education
Degrees, certifications, and relevant coursework
National University of Lesotho
Bachelor of Science (B.Sc.), Mathematics and Computer Science
2011 - 2017
Earned a Bachelor of Science in Mathematics and Computer Science with advanced coursework in calculus, linear algebra, real analysis, probability and statistics, and complex numerical analysis, alongside object-oriented programming and algorithms. Completed study focused on software engineering lifecycles, systems architecture, and advanced data structures.
St. Stephen's Diocesan High School
Cambridge Overseas School Certificate (COSC), Mathematics, Physical Sciences, Accounting
2009 - 2010
Grade: Second-Class aggregate pass
Completed the Cambridge Overseas School Certificate (COSC) program and achieved a second-class aggregate pass. Earned Grade A classifications in Mathematics, Core Physical Sciences, and Principles of Accounting.
Availability
Location
Authorized to work in
Salary expectations
Social media
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