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Moletsane Phillip MakhateMM
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Moletsane Phillip Makhate

@moletsanemakhate

Analytical bank teller and IT technician leveraging Finacle, Python, and data-driven thinking to improve transactions, risk, and growth.

Lesotho
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What I'm looking for

I’m looking for an enterprise role where I can integrate data science frameworks and Python-driven automation, strengthen core-banking and analytics workflows, and deliver measurable improvements in risk control, reliability, and customer value through collaboration.

I’m an analytical, detail-oriented professional with a BSc in Mathematics and Computer Science, building a career across financial services, information technology, and technical education. I combine computational thinking with advanced technical systems to solve high-stakes problems and keep operations running smoothly.

In my current role as a Bank Teller, I execute high-volume deposits, withdrawals, and loan disbursements while maintaining strict compliance and internal risk frameworks. I’ve supported branch performance through cash-handling discipline (ATM vault logistics and BNA reconciliation) and customer-first service, and I drive revenue with structured upselling and cross-selling. I spearheaded business growth pipelines by orchestrating over M700,000 in loan disbursements and captured over M600,000 in newly initialized investment account portfolios, strengthening total branch asset under management.

Previously, I served as an IT Technician & Clerk, where I led LAN deployment, configuration, and proactive maintenance to reduce downtime and improve stability by 25%. I diagnosed and repaired hardware/software end-to-end, supported external tier-1 and tier-2 customers for application and website infrastructure issues, and streamlined ticket workflows to reduce resolution response times. I also taught ICT and elevated student outcomes with a metrics-focused approach, reinforcing my ability to translate complex concepts into practical, results-driven execution.

Experience

Work history, roles, and key accomplishments

SC

IT Technician & Clerk

SIMA Communications

Aug 2020 - Jan 2023 (2 years 5 months)

Provided end-to-end IT support including hardware/software troubleshooting, network administration, and external technical customer support. Improved network stability by 25% through upgrades and reduced application/login and web-platform resolution response times via streamlined ticketing workflows.

SS

ICT / Computer Education Teacher

St. Stephen's Diocesan High School

Jan 2019 - Jan 2020 (1 year)

Designed and delivered ICT curriculum for Grade 8, Form C, and Form E students, turning abstract computing concepts into practical, real-world learning. Achieved 90%+ pass rates across assigned classes and managed full computer lab oversight including updates, security, and peripheral maintenance.

Education

Degrees, certifications, and relevant coursework

National University of Lesotho logoNL

National University of Lesotho

Bachelor of Science (B.Sc.), Mathematics and Computer Science

2011 - 2017

Earned a Bachelor of Science in Mathematics and Computer Science with advanced coursework in calculus, linear algebra, real analysis, probability and statistics, and complex numerical analysis, alongside object-oriented programming and algorithms. Completed study focused on software engineering lifecycles, systems architecture, and advanced data structures.

SS

St. Stephen's Diocesan High School

Cambridge Overseas School Certificate (COSC), Mathematics, Physical Sciences, Accounting

2009 - 2010

Grade: Second-Class aggregate pass

Completed the Cambridge Overseas School Certificate (COSC) program and achieved a second-class aggregate pass. Earned Grade A classifications in Mathematics, Core Physical Sciences, and Principles of Accounting.

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