Open to opportunities

Moises Ernesto Cruz Perez

@moisesernestocruzper

Message

Motivated cybersecurity student focused on SOC analysis and threat detection.

El Salvador

Message

What I'm looking for

I seek a SOC Analyst role in a collaborative, security-focused team where I can apply SIEM, endpoint, and incident response skills and grow into advanced threat detection responsibilities.

I am a motivated and detail-oriented cybersecurity student pursuing Systems Engineering, with hands-on experience in SIEM monitoring, endpoint protection, and incident response. I have completed comprehensive training covering cloud security, malware analysis, governance, and ethical hacking.

I have applied practical skills using Elastic SIEM for log analysis, dashboard creation, and simulated attack detection, and I have configured security policies for Windows and Linux endpoints. My background includes roles in technical support and talent acquisition, sharpening my communication and investigative skills.

I hold multiple certifications including a Certified in Cybersecurity (ISC2), AZ-900, Fortinet FCA, and Cisco cybersecurity coursework. I am eager to grow professionally as a SOC Analyst in a dynamic, security-focused environment.

Experience

Work history, roles, and key accomplishments

Current

Help Desk Recruiter

Current

The Functionary

May 2025 - Present (4 months)

Recruited and sourced help desk candidates, managed screening and interview coordination to fulfill support team staffing needs. Improved candidate matching through targeted assessments and process improvements.

Recruitment Sourcing Interview Coordination Help Desk Support Communication ATS

Talent Acquisition Specialist

Cognizant El Salvador

Jul 2022 - Dec 2024 (2 years 5 months)

Managed campus recruitment and talent acquisition activities, sourcing and screening candidates to meet hiring targets and improve time-to-fill metrics. Coordinated campus events and built relationships with universities to strengthen candidate pipelines.

Recruitment Candidate Sourcing Interviewing Campus Relations ATS Onboarding Employer Branding

Collections Representative

Cognizant El Salvador

Mar 2019 - Dec 2021 (2 years 9 months)

Handled accounts receivable and collections operations, engaging customers to resolve outstanding balances and reduce delinquencies. Maintained accurate records and met performance targets for recovery and call quality.

Collections Accounts Receivable Customer Service Communication CRM Data Entry Negotiation Compliance

Technical Support Representative

SYKES

Mar 2017 - Jan 2019 (1 year 10 months)

Provided technical support for PlayStation users, guiding customers through troubleshooting steps and resolving technical issues over the phone. Achieved high customer satisfaction through active listening and clear technical guidance.

Technical Support Troubleshooting Customer Service Active Listening Ticketing Systems Communication Escalation Management

Education

Degrees, certifications, and relevant coursework

Universidad de El Salvador

Bachelor of Engineering, Systems Engineering

Activities and societies: Participated in SIEM and endpoint security labs; volunteered as an English tutor at the Facultad de Ingeniería y Arquitectura.

Pursuing a Systems Engineering degree with coursework and practical labs focused on cybersecurity, networks, and systems hardening; expected graduation in 2028.