Open to opportunities

Mohsin Aziz

@mohsinaziz1

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Business Technology Management student skilled in customer service, retail operations, and teamwork.

Canada

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What I'm looking for

I am seeking a part-time retail or customer-service role in a friendly, team-oriented environment where I can apply my service, POS, and organizational skills while learning and growing.

I am a Business Technology Management student with hands-on experience in customer-facing roles, volunteer event support, and retail-style transaction management. I bring strong communication, organization, and problem-solving skills demonstrated through library and community-centre roles.

At Milton Public Library I supported high-volume checkout operations, assisted 50+ visitors weekly, and organized materials to improve accessibility; at the Islamic Community Centre I helped run fundraising events that generated $10,000 and assisted 100+ guests daily. I hold customer service and food & beverage service certifications and am comfortable with POS systems, cash handling, and Microsoft Office.

I am reliable, detail-oriented, and team-focused, seeking part-time retail or customer-service roles where I can apply my service, technology, and organizational skills to support a customer-first team.

Experience

Work history, roles, and key accomplishments

Customer Service Assistant

Milton Public Library

Jun 2022 - Jul 2023 (1 year 1 month)

Assisted 50+ visitors weekly and managed checkout operations handling up to 75 transactions per hour, improving customer satisfaction and circulation efficiency.

Customer Service Cash Handling Organization Multitasking Communication Time Management

Event & Sales Support Assistant

Islamic Community Centre of Milton

Sep 2021 - Jul 2022 (10 months)

Supported fundraising events that generated $10,000 in donations, greeted 100+ guests daily, and managed event setup and supplies to ensure positive attendee experiences.

event support Sales Support Fundraising Customer Service Communication Organization Multitasking

Education

Degrees, certifications, and relevant coursework

Toronto Metropolitan University

Bachelor of Commerce (Honours), Business Technology Management

Pursuing a Bachelor of Commerce (Honours) in Business Technology Management with coursework focused on business and technology integration; expected graduation June 2029.

Bishop P. F. Reding Catholic Secondary School

Ontario Secondary School Diploma (OSSD), Hospitality and Tourism

2021 - 2025

Grade: Honour Roll

Activities and societies: Volunteered for school events including Grade 8 Night and community service activities.

Completed Ontario Secondary School Diploma with Honour Roll recognition and a four-year Hospitality and Tourism program, contributing to event volunteering and community service.