Mohit Deewan
@mohitdeewan
Experienced customer-service manager specializing in KYC, credit, and team leadership.
What I'm looking for
I am a customer-service focused manager with over 5 years 8 months of experience across KYC, credit, payments and branch operations. I have led teams and managed projects including the Agra Smart City QR placement and KYC operations at Synergy Technology Services and Muthoot Microfin.
As a Branch Manager and Branch Credit Manager I handled loan disbursement, eligibility testing (GRT), ID verification, dealer channel activities and revenue collection while meeting operational targets. I am driven to improve processes, coach teams, and deliver measurable customer and revenue outcomes.
Experience
Work history, roles, and key accomplishments
Apprentice Electrician
505 Army Base Workshop
Mar 2022 - Mar 2023 (1 year)
Completed a one-year electrician apprenticeship at 505 Army Base Workshop, gaining hands-on electrical maintenance skills and practical trade training. Supported dealer sales activities and assisted in workshop revenue-related processes.
Education
Degrees, certifications, and relevant coursework
Dr. Bhimrao Ambedkar University
Bachelor of Science, Mathematics
Grade: 58%
Completed B.Sc in Mathematics from Dr. Bhimrao Ambedkar University, Agra with 58% in 2019.
Central Board of Secondary Education
Higher Secondary (Class 12), English
Grade: 72%
Completed Class 12 under the Central Board of Secondary Education in 2016 with 72%.
Central Board of Secondary Education
Secondary (Class 10), English
Grade: 62%
Completed Class 10 under the Central Board of Secondary Education in 2014 with 62%.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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