MEMohamed Elhalw
@mohamedelhalw
Assistant Branch Manager with AML and compliance leadership.
United Arab EmiratesWhat I'm looking for
I am an Assistant Branch Manager with over 10 years of experience in compliance management, anti-money laundering (AML), cash handling, foreign exchange, and customer service sales. I lead branch teams, implement process improvements, and drive operational efficiency while maintaining regulatory compliance and strong customer relationships.
I have a proven record of supervising and developing staff, improving branch production rates, and resolving operational issues to enhance customer satisfaction. My background includes roles at Al Ansari Exchange, ADCB, and Etisalat, and I hold certifications in AML and KYC practices.
Experience
Work history, roles, and key accomplishments
Assistant Branch Manager
Al Ansari Exchange
Feb 2017 - Present (8 years 8 months)
Manage branch operations, teams, and cash handling while ensuring regulatory compliance and improving branch productivity; led staff training and process improvements that enhanced customer satisfaction and operational efficiency.
ABManaged customer relationships and account services using consultative techniques to improve retention and drive referrals; trained staff and implemented service standards to enhance customer experience.
ETCustomer Service Executive
Etisalat
Mar 2015 - Nov 2015 (8 months)
Provided frontline customer support and product guidance, optimized support workflows, and maintained customer databases to drive promotional sales and high service standards.
Education
Degrees, certifications, and relevant coursework
ZUZagazig University
Bachelor of Commerce, Accounting
Completed a Bachelor of Commerce with a focus in Accounting from Zagazig University in 2014.
Tech stack
Software and tools used professionally
Availability
Location
United Arab EmiratesAuthorized to work in
Job categories
Interested in hiring Mohamed?
You can contact Mohamed and 90k+ other talented remote workers on Himalayas.
Message MohamedFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
