Bien Perez

I am a seasoned risk and fraud professional with extensive experience in banking and client-facing roles across the Middle East. I have worked in senior positions focused on operational risk, fraud monitoring, and relationship management in multinational banks.

At Abu Dhabi Commercial Bank I developed and maintained risk processes, implemented controls, and led fraud monitoring efforts across multiple systems to detect anomalies and reduce client impact. I coordinated investigations, recovery efforts, and cross‑team remediation to prevent recurrence.

Previously, I served as a Senior Relationship Officer at Citibank Dubai and as Assistant Branch Manager / Remittance Senior Officer in Saudi Arabia, where I built client connections, resolved disputes, and drove sales through upselling and strong client service.

I hold a Bachelor of Arts in International Studies (American Studies) and bring a client-centered approach combined with analytical rigor to mitigate risk, improve controls, and deliver measurable results for financial institutions.