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basma fathy

@basmafathy

Senior Operations Officer at EXPORT DEVELOPMENT BANK OF EGYPT (E Bank), screening payments and sanctions and processing trade finance transactions.

United Arab Emirates
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At EXPORT DEVELOPMENT BANK OF EGYPT (E Bank), I executed payment and sanctions screening, conducted KYC onboarding, and profiled customer risk for retail and corporate accounts.

I processed import and export trade documents, handled SWIFT and ACH transfers, and tracked vessels to enforce maritime sanctions and prevent trade-based money laundering.

I also processed government financial transactions through the E-Finance system. My training includes preparation for CAMS, covering AML/CFT standards, customer due diligence, and sanctions screening.

Experience

Work history, roles, and key accomplishments

AB

Call Center Agent

Arab African International Bank

Nov 2017 - Apr 2018 (5 months)

Managed high-volume customer inquiries, resolved operational issues, and cross-sold retail banking products.

Education

Degrees, certifications, and relevant coursework

CE

Central Bank of Egypt

Principles of Banking Certificate, Banking

Completed the Principles of Banking Certificate through the Central Bank of Egypt's Training for Employment program in 2017.

Cairo University logoCU

Cairo University

Bachelor of Commerce, Accounting

Grade: Very Good

Earned a Bachelor of Commerce in Accounting (English Section) with a Very Good overall grade in 2017.

Tech stack

Software and tools used professionally

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