Mohamed Brima
@mohamedbrima
Reliable account support and virtual assistant with 5 years managing customer data, orders, and CRM accuracy.
Sierra LeoneWhat I'm looking for
I’m a reliable Account Support & Virtual Assistant professional with 5 years of experience managing customer data, processing orders, and maintaining CRM accuracy. I’m detail-oriented and known for protecting data integrity—delivering 99% accuracy while supporting 50+ clients.
In my current role as a Sales Manager, I process and track orders for 50+ clients using Excel and Google Sheets, and update CRM systems daily with customer records, order status, and follow-up notes. I also generate weekly sales reports and pipeline dashboards in Google Sheets to support management decisions.
I handle customer inquiries via email and phone, resolving issues quickly and improving client satisfaction. I streamline admin workflows by organizing files and automating simple spreadsheet formulas, so teams can move faster with fewer errors.
I’m certified in Google Data Analytics, Intuit Bookkeeping, and Microsoft Office skills through Develop Africa. I’m open to entry-level Account Manager and Remote Admin Assistant opportunities and I’m ready to work US/UK time zones with fast, dependable execution.
Experience
Work history, roles, and key accomplishments
Sales Manager
Elxar Trade
Jan 2023 - Present (3 years 5 months)
Processed and tracked orders for 50+ clients using Excel and Google Sheets, maintaining 99% data accuracy. Updated CRM daily and produced weekly sales reports and pipeline dashboards to support management decisions.
Marketing Professional
Various Organizations
Jan 2020 - Jan 2023 (3 years)
Managed customer databases and kept contact information current in spreadsheets. Supported sales by organizing lead lists and tracking client communications, and compiled market research data for strategy meetings.
Education
Degrees, certifications, and relevant coursework
Foundations: Data, Data, Everywhere Certificate, Data Analytics
2026 -
Completed the Foundations: Data, Data, Everywhere course via Coursera.
Develop Africa
Computer Learning Course Certificate, Microsoft Office & Computer Literacy
2026 -
Completed a computer learning course covering Microsoft Word, Excel, PowerPoint, Access, and internet fundamentals.
University of Cambridge
Financial Accounting and Capital Markets Certificate, Financial Accounting & Capital Markets
2026 -
Completed Financial Accounting and Capital Markets via Coursera.
Intuit
Bookkeeping Professional Certificate, Bookkeeping
2026 -
Completed the Intuit Bookkeeping Professional Certificate via Coursera.
The Expert Academy
B2B Sales Foundations for Complex Deals Certificate, B2B Sales
2026 -
Completed B2B Sales Foundations for Complex Deals via Coursera.
Duke University
Balance Sheet and Business Cases Certificate, Financial Accounting
2026 -
Completed Balance Sheet and Business Cases via Coursera.
IT Security: Defense Against the Digital Dark Arts Certificate, IT Security
2026 -
Completed the IT Security: Defense Against the Digital Dark Arts course via Coursera.
Albert Academy Senior Secondary School
West African Senior School Certificate Examination (WASSCE), General Education
2019 -
Completed the West African Senior School Certificate Examination (WASSCE) at Albert Academy Senior Secondary School in 2019.
Tech stack
Software and tools used professionally
Availability
Location
Sierra LeoneAuthorized to work in
Social media
Job categories
Skills
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