Open to opportunities

Mohamed ATICHE

@mohamedatiche

Message

Hardworking software developer passionate about functional software systems.

Morocco

Message

What I'm looking for

I am looking for a role that challenges my skills and fosters growth.

I am a dedicated software developer with a strong passion for designing and implementing functional software systems. My journey in the tech industry has equipped me with a diverse skill set, enabling me to tackle complex problems and deliver efficient solutions tailored to business needs. I thrive in environments that challenge my problem-solving abilities and allow me to contribute to innovative projects.

Throughout my career, I have gained valuable experience in various roles, including my current position as a Content Processing Specialist, where I focus on quality analysis and assurance for digital content. My previous roles have honed my customer service skills and provided me with a solid foundation in software development, including internships where I assisted in software projects and website design. I am eager to leverage my skills and experiences to contribute to a dynamic team.

Experience

Work history, roles, and key accomplishments

Current

Content Processing Specialist

Current

Not Provided

Feb 2020 - Present (6 years 4 months)

Performed quality analysis and assurance for digital content, ensuring high standards were met. Acted as a content moderator, maintaining platform integrity and user guidelines.

Quality Assurance Content Moderation Data Analysis Compliance Content Management

Back-Office Customer Service (Lost Luggage)

Not Provided

Jan 2020 - Present (6 years 5 months)

Managed and resolved customer inquiries pertaining to lost luggage, providing timely and empathetic support. Collaborated with various departments to track and recover items, ensuring customer satisfaction.

Customer Service Problem Solving Communication Conflict Resolution Data Entry Logistics Customer Support

Teleoperator

Comarketing

Mar 2017 - Present (9 years 3 months)

Conducted extensive outbound and inbound calls to engage with potential and existing customers. Successfully managed communication flows to support marketing campaigns and customer relations.

Telemarketing Customer Communications Sales Support CRM Data Management Inbound Outbound Calling

Reservation Agent

Palm Morocco Group

Dec 2015 - Present (10 years 6 months)

Handled all aspects of reservation management for clients, ensuring accurate and efficient booking processes. Provided excellent customer service to facilitate smooth travel arrangements.

Reserving Customer Service Data Entry Communication

Deposit Agent

McDonald's

Jul 2014 - Present (11 years 11 months)

Managed repository operations, including the handling and organization of financial deposits. Ensured accurate record-keeping and adherence to company financial procedures.

Record keeping Compliance Inventory Management

Intern

Contrast's

Sep 2013 - Present (12 years 9 months)

Engaged in the design and creation of various websites, applying modern web development principles. Utilized frontend technologies to build visually appealing and functional user interfaces.

Web Design Web Development HTML5 CSS3 JavaScript Frontend Development Graphic Design

Intern

Curiousmarketresearch

May 2013 - Present (13 years 1 month)

Assisted in the delivery of product services, supporting client needs and inquiries. Contributed to market research efforts by gathering and organizing relevant data.

Product Support Market Research Data Collection Communication Client Inquiries Research Analysis

Intern

Radeema

Feb 2013 - Present (13 years 4 months)

Actively participated in software development projects, contributing to various stages of the software lifecycle. Assisted senior developers in coding, testing, and debugging applications.

Software Development Programming C++Debugging Software Testing Application Development