Open to opportunities

Mohamed Al-Mowafy

@mohamed-almowafy

Message

I improve customer experiences, manage social content, and identify issues through structured QA testing.

Egypt

Message

What I'm looking for

I'm looking for remote opportunities in QA and beta testing, virtual assistance, data entry, or customer support where I can apply organized operations, clear communication, and detailed issue reporting.

I've supported customer-facing operations remotely for Hwameer, managing social media content scheduling, campaign coordination, and audience engagement for a real estate group.

I've also managed printing-section operations at Alwan Stationery Shop and beta tested interactive fiction for Choice of Games, reporting bugs, broken story branches, inconsistencies, and user-experience issues in structured feedback.

Experience

Work history, roles, and key accomplishments

Customer Service and Group Moderator

Hwameer

Jan 2025 - Aug 2026 (1 year 7 months)

Managed and scheduled content across the company's social media channels for a real estate group. Coordinated with the team to plan campaigns and maintain consistent brand presence online, and monitored engagement to guide content adjustments.

Social Media Management Content Scheduling Customer Service Team Coordination Campaign Planning